Retail Customer Advisor – Part‑Time with 15% Bonus

Vodafone Group Plc; Greater London; On-site; GBP 24,000 - 28,000; Part time

Benefits offered by this job

On-target bonus 15%

28 days holiday

Discounts

Pension plan

Learning tools

Job summary

Vodafone Group Plc in London’s Walthamstow is looking for a Retail Customer Advisor to join our store team. This part-time role covers 30 hours across five days per week, including weekends on rotation, with a starting wage of £15.60 per hour and a monthly on-target bonus of 15% based on store performance.

You’ll deliver friendly, customer-focused service, help customers get the most from our products, and work with colleagues to meet sales targets.

Qualifications

• Full training provided, no prior knowledge required.
• Inclusion for All — welcoming diverse backgrounds.
• Weekend rotations may be required.

Responsibilities

• Understand and meet each customer's needs with personalized service.
• Promote and tailor Vodafone products and services.
• Achieve store KPIs by contributing to sales targets as a team.

Skills

Customer Engagement

Service Excellence

Performance Enhancement

Solution Efficiency

Customer Focused

Team Collaboration

Problem Solving

Job description

Vodafone Group Plc in London’s Walthamstow is looking for a Retail Customer Advisor to join our store team. This part-time role covers 30 hours across five days per week, including weekends on rotation, with a starting wage of £15.60 per hour and a monthly on-target bonus of 15% based on store performance.

You’ll deliver friendly, customer-focused service, help customers get the most from our products, and work with colleagues to meet sales targets.