Retail Customer Advisor — Bonus, Training & Growth

VodafoneThree; York and North Yorkshire; On-site; GBP 28,930,000 - 33,062,000; Part time

Benefits offered by this job

Bonus scheme

Discounts

Pension plan

Learning & development tools

Job summary

VodafoneThree is seeking a Retail Customer Advisor in York to deliver excellent service, understand customer needs and promote our products in-store. You will join a team focused on KPI-driven performance while rotating weekends and working 30 hours per week.

The role includes a competitive hourly rate with a on-target bonus, contributing to a rewarding career in a dynamic retail environment.

Qualifications

• Deliver exceptional customer service and meet customer needs.
• Ambition and drive to learn and grow in the role.
• Contribute to a positive team environment and company goals.

Responsibilities

• Engage with customers to understand their needs and provide solutions.
• Promote and explain products/services to drive sales and satisfaction.
• Achieve personal and store KPIs by delivering great service and selling effectively.
• Resolve general mobile or network-related inquiries with prompt, personalised support.

Skills

Customer focus

Team collaboration

Problem solving

Job description

VodafoneThree is seeking a Retail Customer Advisor in York to deliver excellent service, understand customer needs and promote our products in-store. You will join a team focused on KPI-driven performance while rotating weekends and working 30 hours per week.

The role includes a competitive hourly rate with a on-target bonus, contributing to a rewarding career in a dynamic retail environment.