Customer-Centric Retail Advisor | 30h, 15% Bonus

Three UK; York and North Yorkshire; On-site; GBP 23,000 - 26,000; Full time

Benefits offered by this job

Competitive pay and benefits

31 days off + 2 bank holidays

Learning & development tools

Job summary

Three UK is seeking a Retail Customer Advisor for a York store, working 30 hours across 5 days, including weekends on a rotation basis. Located at 13 Coney Street, York, YO1 9QL, you will help customers with product advice and services, aiming to meet personal and store targets.

A competitive pay package and monthly bonus reflect performance. Full training is provided; prior product knowledge is welcome but not required.

Qualifications

• Customer-focused and able to meet customer needs.
• Strong communication and interpersonal skills.
• Able to work with targets and deliver excellent service.
• Willingness to learn about products and services.

Responsibilities

• Engage customers in-store to understand their needs and provide tailored solutions.
• Promote and explain Three UK products and services to drive sales.
• Achieve personal and store KPIs by delivering high-quality customer experiences.
• Provide prompt, personalised assistance and resolve customer enquiries.

Skills

Customer service

Sales

Product knowledge

Teamwork

Problem solving

Job description

Three UK is seeking a Retail Customer Advisor for a York store, working 30 hours across 5 days, including weekends on a rotation basis. Located at 13 Coney Street, York, YO1 9QL, you will help customers with product advice and services, aiming to meet personal and store targets.

A competitive pay package and monthly bonus reflect performance. Full training is provided; prior product knowledge is welcome but not required.