Retail Communication and Activity Planning Coordinator

Asda; Leeds; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Discretionary bonus

Pension 7% matched

15% colleague discount

Wellbeing services

Inclusion networks

Parental leave policies

Job summary

Asda Home Office invites applications for a Retail Communication and Activity Planning Coordinator. This full-time, fixed-term role focuses on delivering clear communications to Retail and Depot teams and supporting central activity planning to drive excellent customer service and efficient operations.

Hybrid working with a minimum of 3 days per week in a Home Office is expected, with additional days possibly required to visit suppliers, stores or depots.

Qualifications

• Proven experience in Retail or Internal communications, preferably for a large organisation.
• Strong written, verbal and digital communication skills with a talent for producing clear messaging.
• Excellent organisational skills with the ability to manage multiple tasks and prioritise under pressure.
• Flexibility to respond quickly to urgent communication needs and adapt to changing priorities.
• Ability to work collaboratively with cross-functional teams and build relationships with stakeholders.

Responsibilities

• Develop, plan, and execute retail communications, ensuring messaging is clear and relevant for store teams.
• Coordinate reactive communications with key teams such as Commercial, Operations, Legal, Compliance, Customer and People.
• Engage with stakeholders to create streamlined activity plans.
• Support the management of the Activity budget.
• Manage communication timelines to keep messages timely and consistent.

Skills

Retail communications

Stakeholder management

Written and verbal communication

Organisational skills

Microsoft Excel

Tools

Microsoft Office Suite

Job description

Job Title

Retail Communication and Activity Planning Coordinator

Location

Asda House

Employment Type

Full time

Contract Type

Fixed Term

Hours Per Week

37.5

Salary

Competitive salary plus benefits.

Category

Corporate Store Operations

Closing Date

3 September 2026

Find your role

As a Retail Communications & Activity Coordinator at Asda Home Office, you will play a pivotal role in delivering clear, timely, and engaging communications to our Retail and Depot teams and supporting the central activity planning team. You will be responsible for ensuring retail-facing activity is planned efficiently and that stores receive the right information at the right time, supporting our mission to drive exceptional customer service and efficient store and depot operations. This role offers an exciting opportunity to work closely with key stakeholders in a fast-paced retail environment.

Key Responsibilities

• Develop, plan, and execute retail communications, ensuring messaging is clear, concise, and relevant for store teams
• Coordinate reactive communications by working cross-functionally with key teams such as Commercial, Operations, Legal, Compliance, Customer and People
• Engage with stakeholders to create streamlined activity plans
• Support the management of the Activity budget
• Manage communication timelines ensuring that all messages are timely, consistent, and in line with both planned and reactive activity
• Monitor, evaluate, and report on communication effectiveness, gathering feedback from store teams to improve future messaging
• Be part of the on call rota being available to support the delivery of communication if needed at the weekend and Bank Holidays (one weekend per month, extra payment available)

Let's find out about you

You’ll have the following:

• Proven experience in Retail or Internal communications, preferably for a large organisation
• Strong written, verbal and digital communication skills with a talent for producing clear, engaging messaging
• Excellent organisational skills with the ability to manage multiple tasks and prioritise under pressure
• Flexibility to respond quickly to urgent communication needs and adapt to changing priorities
• Ability to work collaboratively with cross-functional teams and build strong relationships with stakeholders
• Proficiency in Microsoft Office Suite with particular focus on Excel, and experience with communication platforms or software is desirable
• A proactive, solutions-oriented approach to communication challenges
• High attention to detail
• Strong interpersonal skills, enabling effective teamwork and communication across all levels of the organisation

Everything you'll love

To ensure we balance moments where we know we need to collaborate together and the need for flexibility, Asda has a hybrid way of working with a minimum 3 days a week in one of our Home Offices. Over and above this, each area of Asda may have additional requirements which may require spending more days in the office, visiting suppliers, stores or depots.

You will also get an excellent benefits package including:

• Discretionary company bonus

• Company pension up to 7% matched

• 15% colleague discount in store and online

• Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas.

• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated

• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.

We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves