Retail Communication and Activity Planning Coordinator

Asda Stores Ltd; Leeds; Hybrid; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Discretionary bonus

Company pension up to 7% matched 15%

Colleague discount in store and online

Wellbeing services access

Inclusion networks

Parental leave policies

Job summary

Asda Home Office is seeking a Retail Communications & Activity Coordinator to deliver clear, timely communications to Retail and Depot teams and support central activity planning. You will ensure retail-facing activity is planned efficiently with stores receiving the right information at the right time, enabling exceptional customer service and smooth store and depot operations.

You will collaborate with Commercial, Operations, Legal, Compliance, Customer and People teams, manage budgets, and be

Qualifications

• Proven experience in Retail or Internal communications at a large organisation.
• Strong written, verbal, and digital communication skills.
• Excellent organisational skills with the ability to manage multiple tasks.
• Flexible to respond quickly to urgent communication needs and changing priorities.
• Collaborative with cross-functional teams and stakeholders.
• Proficiency in Microsoft Office Suite, especially Excel.
• Proactive, solutions-oriented approach to communication challenges.
• High attention to detail.
• Strong interpersonal skills across all levels.

Responsibilities

• Develop, plan, and execute retail communications, ensuring messaging is clear, concise, and relevant for store teams.
• Coordinate reactive communications by working cross-functionally with key teams such as Commercial, Operations, Legal, Compliance, Customer and People.
• Engage with stakeholders to create streamlined activity plans.
• Support the management of the Activity budget.
• Manage communication timelines ensuring that all messages are timely, consistent, and in line with both planned and reactive activity.
• Monitor, evaluate, and report on communication effectiveness, gathering feedback from store teams to improve future messaging.
• Be part of the on call rota being available to support the delivery of communication if needed at the weekend and Bank Holidays (one weekend per month, extra payment available)

Skills

Retail communications

Internal communications

Verbal communication

Written communication

Digital communication

Organisational skills

Cross-functional collaboration

Excel

Microsoft Office

Tools

Microsoft Office

Excel

Communication platforms

Job description

Job Title Retail Communication and Activity Planning Coordinator Location Asda House Employment Type Full time Contract Type Fixed Term Hours Per Week 37.5 Salary Competitive salary plus benefits. Category Corporate Store Operations Closing Date 3 September 2026

Find your role

As a Retail Communications & Activity Coordinator at Asda Home Office, you will play a pivotal role in delivering clear, timely, and engaging communications to our Retail and Depot teams and supporting the central activity planning team. You will be responsible for ensuring retail-facing activity is planned efficiently and that stores receive the right information at the right time, supporting our mission to drive exceptional customer service and efficient store and depot operations. This role offers an exciting opportunity to work closely with key stakeholders in a fast-paced retail environment.

Key Responsibilities

• Develop, plan, and execute retail communications, ensuring messaging is clear, concise, and relevant for store teams
• Coordinate reactive communications by working cross-functionally with key teams such as Commercial, Operations, Legal, Compliance, Customer and People
• Engage with stakeholders to create streamlined activity plans
• Support the management of the Activity budget
• Manage communication timelines ensuring that all messages are timely, consistent, and in line with both planned and reactive activity
• Monitor, evaluate, and report on communication effectiveness, gathering feedback from store teams to improve future messaging
• Be part of the on call rota being available to support the delivery of communication if needed at the weekend and Bank Holidays (one weekend per month, extra payment available)

You'll have the following:

• Proven experience in Retail or Internal communications, preferably for a large organisation
• Strong written, verbal and digital communication skills with a talent for producing clear, engaging messaging
• Excellent organisational skills with the ability to manage multiple tasks and prioritise under pressure
• Flexibility to respond quickly to urgent communication needs and adapt to changing priorities
• Ability to work collaboratively with cross-functional teams and build strong relationships with stakeholders
• Proficiency in Microsoft Office Suite with particular focus on Excel, and experience with communication platforms or software is desirable
• A proactive, solutions-oriented approach to communication challenges
• High attention to detail
• Strong interpersonal skills, enabling effective teamwork and communication across all levels of the organisation

Everything you'll love

To ensure we balance moments where we know we need to collaborate together and the need for flexibility, Asda has a hybrid way of working with a minimum 3 days a week in one of our Home Offices. Over and above this, each area of Asda may have additional requirements which may require spending more days in the office, visiting suppliers, stores or depots.

You will also get an excellent benefits package including:

• Discretionary company bonus
• Company pension up to 7% matched 15%
• Colleague discount in store and online 15%
• Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas.
• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.

We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves

Asda is Reimagining Retail It’s hard for anyone to imagine how many different career possibilities there are at Asda. Ours is a big business, and beyond the roles you might be familiar with there are hundreds more you don’t often get to see. In fact, because our business is changing we're creating new roles all the time! So take the time to look around.