Retail Catering Supervisor

NHS; Tooting; On-site; GBP 30,000 - 32,000; Full time

Job summary

An exciting opportunity to join the Catering Team at St. George's Hospital in Tooting as a Retail Catering Supervisor. The post holder will manage a catering team, ensure high-quality service, and support financial improvement plans, contributing to the Trust's vision of enhanced patient care.

Qualifications

• Essential experience supervising a team in catering.
• Demonstrated experience of excellent customer service.
• Certificates in food hygiene preferred.

Responsibilities

• Assist in administering and overseeing the provision of the retail catering service.
• Ensure compliance with quality and statutory guidelines for service provision.

Skills

Communication skills

Customer service

Education

Basic Food Hygiene Certificate

NVQ 1 and 2 (or equivalent)

Job description

Job summary

An exciting opportunity has arisen to join the Catering Team at St. George's Hospital in Tooting as a Retail Catering Supervisor.

The post holder will provide professional assistance and hands-on support for the Retail Catering Division within Trust premises.

The post holder will guide catering assistants and ensure the Trust receives timely, well-prepared, and professional service provisions. They will assist the catering manager, duty manager, and executive chef as necessary. The post holder will lead in administering and overseeing the provision of retail catering services, including cash handling, invoice processing, updating hospitality provision/booking systems, monitoring compliance, and managing day-to-day queries.

The post holder will assist in quality improvement and regulatory compliance for waste services. They will be involved in financial cost improvement plans for waste services in the division. The post holder must be competent in using NHS accounting packages.

Good communication skills at all levels, both internal and external, are necessary for the role.

For further details / informal visits contact:

Aaron Madeira, Catering Dept, 0208 725 1952

Main duties of the job

• To assist in administering and overseeing the provision of the retail catering service.
• To assist the retail catering manager in departmental administration, leading service delivery, and maintaining statutory compliance.

About us

The post holder is expected to understand how this role contributes to the achievement of the trust’s vision of:

A thriving Foundation Trust at the heart of an integrated healthcare system, delivering improved patient care across community, hospital, and specialist settings, supported by a nationally recognized programme of research, education, and employee engagement.

St George's University Hospitals NHS Foundation Trust is committed to safeguarding children and vulnerable adults. All staff are expected to be familiar with safeguarding policies and attend relevant training. Staff should be able to identify concerns and know the appropriate actions to take.

We expect all staff to embody our values: Excellent, Kind, Responsible, & Respectful, and to behave accordingly.

Details

Date posted: 02 June 2025

Pay scheme: Agenda for change

Band: Band 3

Salary: £30,039 to £31,088 per annum

Contract: Permanent

Working pattern: Full-time

Reference number: 200-NN-7189931-E&A-Z

Job locations: St Georges Trust, Blackshaw Road, Tooting, SW17 0QT

Job description

Please see attached the detailed job description for main responsibilities.

Person Specification

Experience:

• Essential: Experience supervising a team in catering

Desirable: Demonstrated experience of excellent customer service

Qualifications:

• Essential: Basic Food Hygiene Certificate

Desirable: NVQ 1 and 2 (or equivalent)

Other requirements

This post is subject to a Disclosure and Barring Service check, as it involves working with vulnerable groups.

Employer details

Name: St George's University Hospitals NHS Foundation Trust

Address: St Georges Trust, Blackshaw Road, Tooting, SW17 0QT

Website: https://www.stgeorges.nhs.uk/