Retail Assistant Manager — Growth & Team Leader

Abercrombie & Fitch Co.; Glasgow; Hybrid; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Indefinite Contracts

Paid Volunteer Day per Year

Merchandise Discount

Private Medical Insurance Available

Life and Disability Insurance

Associate Assistance Program

Paid Parental and Adoption Leave

Pension Plan with Company Match

Training and Development Opportunities

Job summary

Abercrombie & Fitch Co. seeks an Assistant Manager in Glasgow to blend sales strategy with operations and people leadership. Drive results by analyzing the business, coaching staff, and delivering best-in-class customer service while overseeing opening and closing routines.

You will lead staffing, training, and engagement, manage visual displays, and ensure payroll and stock control. A Bachelor's degree or supervisory experience in a customer-facing role is expected, with fluent English and a

Qualifications

• Bachelor's Degree OR one year of supervisory experience in a customer-facing role.
• Fluency in English.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast-paced environment.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer focus

English fluency

Communication skills

Interpersonal skills

Leadership/Coaching

initiative

Detail orientation

Education

Bachelor's degree or supervisory experience (customer-facing)

Job description

Abercrombie & Fitch Co. seeks an Assistant Manager in Glasgow to blend sales strategy with operations and people leadership. Drive results by analyzing the business, coaching staff, and delivering best-in-class customer service while overseeing opening and closing routines.

You will lead staffing, training, and engagement, manage visual displays, and ensure payroll and stock control. A Bachelor's degree or supervisory experience in a customer-facing role is expected, with fluent English and a