Retail Assistant Manager at Superdrug

Superdrug Stores; Sutton-in-Ashfield; On-site; GBP 29,000; Full time

Job summary

Join a leading health and beauty retailer as an Assistant Store Manager, where you'll inspire your team to deliver exceptional customer service and achieve sales targets. With a competitive salary and numerous benefits, including bonuses and discounts, this role offers a fantastic opportunity for career growth in a vibrant environment.

Benefits

Up to 25% Bonus

30% Staff Discount

Up to 33 days Annual Leave

Excellent training and progression opportunities

Pension & Life assurance

Employee assistance programme

Qualifications

• Previous experience in retail management or similar roles.
• Ability to inspire and motivate team members.
• Strong focus on customer satisfaction and sales performance.

Responsibilities

• Lead and manage the store team to achieve sales targets.
• Ensure excellent customer service and satisfaction.
• Maintain stock control and optimize product availability.

Skills

Customer Service

Team Management

Sales Target Achievement

Education

Retail Management Experience

Job description

Location:37 Idlewells Centre, Sutton In Ashfield NG17 1BP
Hours per Week:39 hours
Shift pattern: Full-time - flexible shift patterns across mornings; afternoons; evenings and weekends, will be discussed further at interview.
Salary: Up to £29,000 per annum

Why Superdrug?

• Are you someone who enjoys inspiring others in your team?
• Do you enjoy managing a team to deliver great customer service?
• And are you someone with a good head for business who also knows how to have fun?

The Role

Our Assistant Store Managers go beyond just great management skills, they share their expertise and support their team to grow and develop. A strong focus on delivering a great customer experience whilst meeting targets and increasing sales (it doesn’t hurt to beat the competition either). A passion for Beauty and Health products, Retail and Customer satisfaction alongside a sense of pride for every member of your team will be the foundation for all the success you and your team achieve. You will work alongside your Store Manager to lead your team to beat sales and service targets. You will work together to identify and explore opportunities to grow sales, ensure optimum stock range and availability, whilst maintaining strict cost and stock control.

If you like the sound of this, can see yourself managing and motivating others, then this job is for you...

About you

• You love watching others succeed in their careers
• You thrive on hitting key performance indicators and achieving sales & profit goals
• You appreciate the importance of great customer service and get satisfaction from exceeding your customers’ expectations
• Your previous retail experience with roles such as a Assistant Management or similar, you bring us fresh thinking.

We want you, together with Superdrug to help make a difference to the Health & Beauty Retail sector. Apply now to find out more as we want to hear from you...!

What’s in it for you?

• Competitive Salary up to £29,000 per annum
• Up to 25% Bonus of your salary
• 30% Staff Discount
• Up to 33 days Annual Leave
• Competitions throughout the year to win a week’s wages during seasonal events, team nights out and much more
• Excellent training and Internal progression opportunities - Superdrug Store Managers are extremely important to us, we recognise that you are our future Area Managers
• Pension & Life assurance
• Reward & recognition scheme and long service awards
• Employee assistance programme with Retail Trust
• Get instant access to Wagestream. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
• Enhanced maternity/paternity/shared parental/adoption leave, company sick pay and pregnancy loss and support

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Location

37 Idlewells Centre, Sutton In Ashfield, NG17 1BP, United Kingdom

Superdrug, where we embrace exciting challenges that make a real difference. We provide a supportive environment where your innovative ideas and proactive spirit are not just welcomed but celebrated. Where you can be you! Are you ready to make your mark with us?

Superdrug is a place for everyone. We respect every voice and celebrate individuality. If you’re passionate and dedicated, Superdrug is the place for you! Be a part of Management and lead dynamic teams, driving success & innovation in a supportive environment.

Fantastic Fun

Work at Superdrug is not just work, it’s a fun filled journey. Our management teams create a vibrant atmosphere filled with positivity. Friendly competition is encouraged to really get the best out of our people, enjoy team incentives and fun throughout the year!

We love that everyone is unique. We value our differences and the importance of belonging. We're committed to inclusion, embracing diversity, celebrating success, and encouraging innovation. We want everyone to reach their potential, no matter who they are.

Inspiring Futures

At Superdrug, we’re dedicated to inspiring your future. We provide a range of learning & development opportunities to help meet your aspirations. We continually review your progression, guiding you & offering opportunities to help you take the next steps in your career.

Team Member Discount

Enjoy perks like 30% off Own Brand products and 10% off all other brands. This includes our Superdrug Health Clinics and Online Doctor! We also have friends and family events, where we increase your discount & allow you to share it!

Wagestream

We offer Wagestream - An app which allows you to track your shifts and how much you're earning throughout the month and access up to 40% of your pay ahead of payday, giving you flexibility over when you get paid.

Aviva Digicare provides free digital healthcare with a range of services to help you, such as Digital GP, nutritional & mental wellbeing consultations and an annual health check.

There’s More!

With up to 33 days holiday, our bank holiday swap scheme which respects all religious holidays, and our Benefit Hub Discount platform, there’s plenty more to discover. Check out the "Our Benefits" page for more!

Journey to Joining Our Amazing Team

1

Apply online by submitting your CV, ensuring it highlights how your experience aligns with the Manager role.

2

2. Telephone Screening

Our Talent Team will review your application, and if you meet the role's requirements, they will contact you to arrange a 20-minute telephone screening. This conversation will help us learn more about you and your experience.

3

3. Interview Preparation

SWOT Analysis: If you successfully pass the telephone screening, you will be invited to a face-to-face interview with the Area Manager. As part of your preparation, you'll need to complete a SWOT analysis of the store you are applying to. You can do this at a time that works best for you before your interview.

4

4. Interview

The interview will be held in-store and will involve a detailed discussion about your experience and key performance indicators (KPIs). You will also present your SWOT analysis, providing an excellent opportunity to demonstrate your retail knowledge.

5

5. Offer & Onboarding

If successful, you will receive a job offer with details about the role, salary, training store, and benefits. We'll guide you through the onboarding process to ensure a smooth start into your new role.

Frequently Asked Questions

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