FOH Team Leader

TN United Kingdom; Sheffield; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading company in the hospitality sector is seeking a Team Leader in Sheffield. The role involves leading a team to provide excellent customer service, ensuring smooth operations during shifts, and maintaining high standards. The ideal candidate will have a positive attitude, attention to detail, and the ability to adapt quickly. The company offers competitive salary, career progression opportunities, and various employee discounts.

Benefits

Competitive salary and pension contributions

Career progression opportunities

33% discount for employees

Free employee assistance program

50% discount at Greene King Inns

Referral bonus up to £1,500

Wagestream access to wages

Retail discounts up to 30% off

Qualifications

• Lead by example in delivering excellent service.
• Ability to think quickly and adapt during busy shifts.

Responsibilities

• Provide customers with a heartfelt and memorable experience.
• Deputise for management and resolve issues in their absence.
• Organise and coordinate the team during busy shifts.

Skills

Attention to detail

Positive attitude

Team spirit

Job description

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Job Title: Team Leader

As a Team Leader, you’ll lead by example, ensuring the team has everything they need to make each shift run smoothly! Your role is to maintain high standards and keep our customers satisfied.

Responsibilities

• Provide customers with a heartfelt and memorable experience every visit.
• Deputise for the management team and resolve issues in their absence.
• Organise and coordinate the team during busy shifts to ensure smooth operations.
• Maintain a safe, legal, and clean bar environment, addressing issues promptly and safely.

Qualifications

• Attention to detail, ensuring every pint is poured perfectly.
• Lead by example in delivering excellent service and creating a welcoming atmosphere.
• Ability to think quickly and adapt during busy shifts.
• Positive attitude and strong team spirit.

Additional Benefits

We reward our team’s hard work with:

• A competitive salary and pension contributions.
• Opportunities for career progression across our well-known brands, supported by industry-leading training and development.
• Discounts: 33% for you and 15% for loved ones on all our brands.
• Free employee assistance program for mental health, well-being, financial, and legal support.
• 50% discount for you and 25% for loved ones at Greene King Inns and hotels.
• Referral bonus: earn up to £1,500 when you refer a successful candidate.
• Wagestream: access your wages before payday.
• Retail discounts: up to 30% off at Superdrug, exclusive deals with Three Mobile, and more.