Team Leader

TN United Kingdom; York; On-site; GBP 22,000 - 30,000; Full time

Job summary

An established industry player is seeking a dynamic Team Leader to ensure exceptional service and smooth operations at their vibrant pubs. This role involves leading a passionate team to deliver memorable experiences for customers while maintaining high standards. With opportunities for career advancement through training and development, this position offers a chance to thrive in a fast-paced environment. Enjoy a competitive salary and attractive perks, including discounts and support programs, making this a fantastic opportunity for those ready to take the next step in their hospitality career.

Benefits

Career development opportunities

33% discount for employees

Free employee assistance program

50% discount at Greene King Inns

Wage Stream access

Retail discounts up to 30%

Qualifications

• Minimum 1 year experience in hospitality required.
• Management or leadership experience preferred.

Responsibilities

• Provide customers with a memorable experience each visit.
• Deputise for management and resolve issues in their absence.
• Organise and coordinate the team during busy shifts.

Skills

Customer Service

Team Leadership

Attention to Detail

Adaptability

Education

Experience in Hospitality

Management Experience

Job description

As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.

Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of urban pubs is all about serving up great times in the heart of the city. Whether you’re looking for easy-going vibes, cocktails and colourful dishes in one of our high-energy bars or looking to be part of the after-work crowd who enjoy perfectly poured pints and pub classics with a twist in one of our urban pubs, we’ve got something for everyone.

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

1. The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
2. Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
3. Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
4. Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
5. Wage Stream – access your wage before payday for when life happens.
6. Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…

As a Team Leader, you will…

1. Provide customers with a heartfelt and memorable experience each and every time they visit.
2. Deputise for the management team and resolve any issues that arise in their absence.
3. Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
4. Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What you’ll bring…

1. A great eye for detail, making sure every pint is poured to perfection.
2. Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
3. An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
4. A positive can-do attitude and be a real team player.

Qualifications

Minimum 1 year experience in hospitality.

Management/Leadership experience preferred.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.