Retail Assistant — Customer-First Service & Training

Screwfix Direct Ltd.; Little Irchester; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Annual leave 28 days

Pension scheme

Life cover

Staff discount

Healthcare discount

Employee share schemes

Training & development

Job summary

Screwfix Direct Ltd. is seeking a Retail Assistant for a fixed-term contract up to 3 months. You will welcome customers, guide them to products, and help maintain high warehouse standards while joining a team that prides itself on service and teamwork.

The role offers comprehensive training, flexible shifts, and opportunities for development within a busy Screwfix store network. Applicants should bring a positive attitude and strong communication skills.

Qualifications

• Amazing at giving great service with a positive can-do, no-nonsense approach.
• Prepared to work hard and make the most of our training.
• A great communicator who loves to help people.
• Willing to learn, you don’t need retail experience to succeed.
• Friendly, flexible, reliable, honest and enthusiastic!

Responsibilities

• Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them.
• Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high.
• Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!

Skills

Customer service

Hard-working

Communication

Willing to learn

Friendly & reliable

Job description

Screwfix Direct Ltd. is seeking a Retail Assistant for a fixed-term contract up to 3 months. You will welcome customers, guide them to products, and help maintain high warehouse standards while joining a team that prides itself on service and teamwork.

The role offers comprehensive training, flexible shifts, and opportunities for development within a busy Screwfix store network. Applicants should bring a positive attitude and strong communication skills.