Retail Assistant: Customer Service & Career Growth

Screwfix Direct Ltd.; Wesham; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

28 days annual leave

Pension – Kingfisher

Life cover

Staff discount

Healthcare discounts

Company share save

Training & development

Job summary

Screwfix Direct Ltd. is hiring a Retail Assistant to support customers in-store, help them find the right products and provide a friendly, efficient service. You’ll be part of a team that keeps shelves stocked, processes orders, and maintains store standards with pride.

We offer excellent training, a range of shifts to support work-life balance, 28 days’ annual leave (including BH), a generous pension, life cover and staff discounts. No retail experience required—positive attitudes welcome.

Qualifications

• Amazing at giving great service, with a positive can-do, no-nonsense approach.
• Prepared to work hard and make the most of our training.
• A great communicator who loves to help people.
• Willing to learn, you don’t need retail experience to succeed.
• Friendly, flexible, reliable, honest and enthusiastic!

Responsibilities

• Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
• Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
• Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!

Skills

Customer service

Communication

Flexibility

Teamwork

Job description

Screwfix Direct Ltd. is hiring a Retail Assistant to support customers in-store, help them find the right products and provide a friendly, efficient service. You’ll be part of a team that keeps shelves stocked, processes orders, and maintains store standards with pride.

We offer excellent training, a range of shifts to support work-life balance, 28 days’ annual leave (including BH), a generous pension, life cover and staff discounts. No retail experience required—positive attitudes welcome.