Retail Assistant - Customer Service & Growth

Screwfix Direct Ltd.; Exeter; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Competitive salary

28 days annual leave

Pension scheme

Life cover

20% discount

Healthcare discount

Share save schemes

Training and development

Job summary

Screwfix Direct Ltd. is offering a fixed-term Retail Assistant role in the UK for three months. You’ll be at the heart of the store, greeting customers, guiding them to the right products and delivering genuinely great service.

Join a team that values fast, friendly help, training, and flexible shift patterns. This in-store position emphasizes customer care, teamwork and a positive, can-do attitude as you support daily store operations and service standards.

Qualifications

• Amazing at giving great service, with a positive can-do, no-nonsense approach.
• Prepared to work hard and make the most of our training.
• A great communicator who loves to help people.
• Willing to learn, you don’t need retail experience to succeed.
• Friendly, flexible, reliable, honest and enthusiastic!

Responsibilities

• Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
• Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
• Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!

Skills

Customer service

Communication

Team player

Willing to learn

Flexible

Job description

Screwfix Direct Ltd. is offering a fixed-term Retail Assistant role in the UK for three months. You’ll be at the heart of the store, greeting customers, guiding them to the right products and delivering genuinely great service.

Join a team that values fast, friendly help, training, and flexible shift patterns. This in-store position emphasizes customer care, teamwork and a positive, can-do attitude as you support daily store operations and service standards.