Retail Assistant: Customer-Focused Tools & Homeware Expert

Screwfix Direct Ltd.; Fort William; On-site; GBP 12,398,000 - 15,154,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Life cover

Staff discounts

Job summary

Screwfix Direct Ltd. is hiring a Retail Assistant to welcome customers, identify needs, and guide them to the right products in-store. You’ll help maintain stock, support deliveries, and ensure high standards while collaborating with a friendly team.

The role emphasizes strong customer service, clear communication, reliability, and a flexible approach to shifts. Training is provided to help you thrive and develop within the company.

Qualifications

• Excellent customer service with a positive, can-do attitude.
• Clear and friendly communication with customers.
• Willingness to learn and work as part of a team.
• Reliable, flexible and enthusiastic approach to work.

Responsibilities

• Host – welcome customers, understand needs, guide to products, make it easy for them.
• Maintain warehouse standards – assist deliveries, stock, and order collection.
• Be a team player who supports store success and enjoys working with others.

Skills

Customer service

Communication

Team player

Reliability

Flexible

Job description

Screwfix Direct Ltd. is hiring a Retail Assistant to welcome customers, identify needs, and guide them to the right products in-store. You’ll help maintain stock, support deliveries, and ensure high standards while collaborating with a friendly team.

The role emphasizes strong customer service, clear communication, reliability, and a flexible approach to shifts. Training is provided to help you thrive and develop within the company.