Retail Assistant — Customer‑Focused with Training & Growth

Screwfix Direct Ltd.; Chadderton; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Life cover

20% discount with Screwfix and B&Q

Excellent training and development

Job summary

Screwfix is hiring a Retail Assistant to deliver outstanding service in store. You’ll welcome customers, understand their needs and guide them to the right products, helping them complete purchases quickly and smoothly.

You'll work as part of a team, maintain high warehouse standards, assist with deliveries and keep shelves tidy while delivering a friendly, flexible service that customers value. No prior retail experience required—training is provided.

Qualifications

• Amazing at giving great service.
• Prepared to work hard and make the most of our training.
• A great communicator who loves to help people.
• Willing to learn, you don't need retail experience to succeed.
• Friendly, flexible, reliable, honest and enthusiastic!

Responsibilities

• Host customers into your store, understand what they need, guide them to the right products, and make it super easy for them.
• Warehouse standards: assist with deliveries, maintain product stock, collect customer orders and keep standards high.
• Part of the team: work with colleagues who take pride in the store, have fun and support each other.

Skills

Excellent service

Strong communication

Willing to learn

Friendly

Flexible

Job description

Screwfix is hiring a Retail Assistant to deliver outstanding service in store. You’ll welcome customers, understand their needs and guide them to the right products, helping them complete purchases quickly and smoothly.

You'll work as part of a team, maintain high warehouse standards, assist with deliveries and keep shelves tidy while delivering a friendly, flexible service that customers value. No prior retail experience required—training is provided.