Retail Assistant: Customer-First Service & Growth

Screwfix Direct Ltd.; Dundee; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

28 days annual leave (including Bank/H

Pension scheme (Kingfisher)

Life cover

Staff discount 20%

Discounted healthcare

Share save schemes

Excellent training and development

Job summary

Screwfix is hiring a Retail Assistant to join our UK stores. You’ll warmly welcome customers, understand what they need and guide them to the right products, delivering helpful, friendly service with a smile.

You’ll be part of a team that values accuracy, stock control, and great teamwork, with training and varied shifts to support a healthy work-life balance. This role offers a path to a rewarding retail career.

Qualifications

• Excellent service mindset with a can-do attitude.
• Willing to learn and develop through training.
• Great communicator who helps customers.
• No prior retail experience required.
• Friendly, reliable and enthusiastic.

Responsibilities

• Welcome customers, understand needs and guide to products.
• Assist with deliveries, maintain stock and fulfill orders.
• Join a team that takes pride in the store, works together and has fun.

Skills

Excellent customer service

Willing to learn

Strong communication

Hard-working

Flexibility

Job description

Screwfix is hiring a Retail Assistant to join our UK stores. You’ll warmly welcome customers, understand what they need and guide them to the right products, delivering helpful, friendly service with a smile.

You’ll be part of a team that values accuracy, stock control, and great teamwork, with training and varied shifts to support a healthy work-life balance. This role offers a path to a rewarding retail career.