Retail Assistant – Customer-Focused, Training‑Driven

Screwfix Direct Ltd.; Wisbech; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Life cover

20% discount

Discounted healthcare

Share save scheme

Training & development

Job summary

Screwfix is hiring a Retail Assistant in the United Kingdom. You will welcome customers, guide them to the right products, and ensure a smooth store experience.

You will also help with deliveries, stock upkeep, and fulfilling customer orders while thriving in a collaborative team environment. We’re looking for someone who can provide excellent service, communicate well, stay flexible, and embrace the training and development programs to grow with the company.

Qualifications

• Amazing at giving great service, with a positive can-do, no-nonsense approach.
• Prepared to work hard and make the most of our training.
• A great communicator who loves to help people.
• Willing to learn, you don't need retail experience to succeed.
• Friendly, flexible, reliable, honest and enthusiastic!

Responsibilities

• Host – you'll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
• Warehouse standards – you'll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
• Part of the team – you'll join a team who take pride in their store, work together and have lots of fun along the way!

Skills

Great service

Willing to learn

Communication

No experience required

Friendly attitude

Job description

Screwfix is hiring a Retail Assistant in the United Kingdom. You will welcome customers, guide them to the right products, and ensure a smooth store experience.

You will also help with deliveries, stock upkeep, and fulfilling customer orders while thriving in a collaborative team environment. We’re looking for someone who can provide excellent service, communicate well, stay flexible, and embrace the training and development programs to grow with the company.