Customer-First Retail Assistant — Training & Growth

Screwfix Direct; City Of London; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

28 days annual leave with BH allowance

Pension scheme

Life cover

Staff discount

Healthcare benefits

Share save scheme

Job summary

Screwfix Direct is recruiting a friendly Retail Assistant to greet customers, understand their needs, and guide them to the right products in our busy store. You’ll support stock checks, handle deliveries, and help maintain high standards while working as part of a collaborative team.

Full training and varied shift patterns support a healthy work-life balance, with opportunities for growth within an expanding retailer. A positive, can-do attitude is essential.

Qualifications

• No prior retail experience required.
• Excellent communication and customer service skills.
• Willingness to learn and adapt to shifts.

Responsibilities

• Greet customers and help them find products, guiding them to the right items.
• Assist with deliveries, stock checks, and fulfilling customer orders.
• Be an active part of a store team, maintaining a positive, can-do attitude.

Skills

Customer service

Communication

Teamwork

Flexibility

Enthusiasm

Job description

Screwfix Direct is recruiting a friendly Retail Assistant to greet customers, understand their needs, and guide them to the right products in our busy store. You’ll support stock checks, handle deliveries, and help maintain high standards while working as part of a collaborative team.

Full training and varied shift patterns support a healthy work-life balance, with opportunities for growth within an expanding retailer. A positive, can-do attitude is essential.