Retail Assistant: Customer-Focused, Training & Growth

Screwfix Direct; London Borough of Wandsworth; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Discounts with Screwfix/B&Q

28 days annual leave (increasing with‑

Bank Holidays

Pension scheme

Life cover

20% discount with Screwfix and B&Q

Discounted healthcare

Share save schemes

Excellent training and development

Job summary

Screwfix is hiring a Retail Assistant to be the heart of our store, delivering excellent service and helping customers. You’ll greet shoppers, guide them to the right products and be part of a busy team with training and development opportunities.

We value friendly, flexible, reliable and enthusiastic colleagues who can learn quickly and enjoy a dynamic retail environment across tools, workwear and more.

Qualifications

• Friendly, customer-focused attitude with willingness to learn.
• Strong communication and teamwork abilities.
• Positive, can-do approach and reliability.

Responsibilities

• Host - welcome customers, understand needs, guide to products.
• Maintain warehouse standards, assist with deliveries, pick customer orders.
• Be part of a team, work with others, uphold store standards.
• Prepare to work hard and make the most of training.
• Great communicator who loves to help people.
• Willing to learn; no retail experience required.

Skills

Customer service

Communication

Team player

Flexibility

Reliability

Enthusiasm

Tools

POS/retail systems

Job description

Screwfix is hiring a Retail Assistant to be the heart of our store, delivering excellent service and helping customers. You’ll greet shoppers, guide them to the right products and be part of a busy team with training and development opportunities.

We value friendly, flexible, reliable and enthusiastic colleagues who can learn quickly and enjoy a dynamic retail environment across tools, workwear and more.