Retail Assistant — Customer Service & Stock Expert

Screwfix Direct Ltd.; Flitwick; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme 14% Kingfisher

Life cover

20% employee discount

Discounted healthcare

Share save schemes

Training and development

Job summary

Screwfix Direct Ltd. is seeking a Retail Assistant to welcome customers in-store, identify their needs and guide them to the right products. You will support deliveries, stock checks and order collection, contributing to a high‑energy team environment.

Excellent training and development, a generous benefits package, and a welcoming, flexible culture await the right candidate. Join us to grow with the brand and deliver outstanding service.

Qualifications

• Amazing at giving great service, with a positive can-do, no-nonsense approach.
• Prepared to work hard and make the most of our training.
• A great communicator who loves to help people.
• Willing to learn, you don't need retail experience to succeed.
• Friendly, flexible, reliable, honest and enthusiastic!

Responsibilities

• Host – you'll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
• Warehouse standards – you'll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
• Part of the team – you'll join a team who take pride in their store, work together and have lots of fun along the way!

Skills

Customer service

Communication

Teamwork

Flexible

Reliability

Job description

Screwfix Direct Ltd. is seeking a Retail Assistant to welcome customers in-store, identify their needs and guide them to the right products. You will support deliveries, stock checks and order collection, contributing to a high‑energy team environment.

Excellent training and development, a generous benefits package, and a welcoming, flexible culture await the right candidate. Join us to grow with the brand and deliver outstanding service.