Retail Assistant: Tools & Home Improvement Pro

Screwfix Direct Ltd.; Ruislip; On-site; GBP 12,398,000 - 16,531,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Life cover

Staff discount

Healthcare discount

Save as you earn

Training & development

Job summary

Screwfix Direct Ltd. is hiring a Retail Assistant to help customers in store, guide them to products, and ensure smooth store operations. You will work closely with colleagues to maintain stock, handle deliveries, and create a friendly shopping experience for every visitor.

The role offers training opportunities and a supportive team environment, with a flexible shift pattern designed to support work-life balance.

Qualifications

• You are passionate about delivering great service with a positive, can-do attitude.
• You communicate clearly and help customers find what they need.
• You are flexible, reliable and eager to learn.
• No retail experience required to succeed; willingness to train.
• Friendly, honest, and enthusiastic team member.

Responsibilities

• Host – greet customers, understand needs, guide to products and make shopping easy.
• Warehouse standards – assist deliveries, manage stock, pick customer orders, maintain high standards.
• Be part of the team – collaborate with colleagues and contribute to a positive store atmosphere.

Skills

Great customer service

Strong communication

Flexible & reliable

Enthusiastic & positive

Team player

Job description

Screwfix Direct Ltd. is hiring a Retail Assistant to help customers in store, guide them to products, and ensure smooth store operations. You will work closely with colleagues to maintain stock, handle deliveries, and create a friendly shopping experience for every visitor.

The role offers training opportunities and a supportive team environment, with a flexible shift pattern designed to support work-life balance.