Retail Assistant — Tools & Trade Expert, Great Service

Screwfix Direct Ltd.; Harbledown; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Life cover

20% discount with Screwfix and B&Q

Discounted healthcare

Company share save schemes

Excellent training and development

Job summary

Screwfix Direct Ltd. is seeking a Retail Assistant to welcome customers, guide them to the right products, and help ensure a smooth shopping experience in a busy store.

You’ll be part of a team that values great service, supports training, and offers varied shift patterns to support a healthy work-life balance. This role provides training, development, and opportunities within a growing retailer.

Qualifications

• Amazing at giving great service with a positive can-do approach.
• Prepared to work hard and make the most of our training.
• A great communicator who loves to help people.
• Willing to learn, you don’t need retail experience to succeed.
• Friendly, flexible, reliable, honest and enthusiastic!

Responsibilities

• Host – welcome customers into your store, understand what they need, guide them to the right products and make it easy for them.
• Warehouse standards – assist with deliveries, maintain product stock, collect customer orders and keep standards high.
• Part of the team – join a team that takes pride in the store, works together and has fun.

Skills

Great service orientation

Strong communication

Flexible and reliable

Willing to learn

Enthusiastic and friendly

Job description

Screwfix Direct Ltd. is seeking a Retail Assistant to welcome customers, guide them to the right products, and help ensure a smooth shopping experience in a busy store.

You’ll be part of a team that values great service, supports training, and offers varied shift patterns to support a healthy work-life balance. This role provides training, development, and opportunities within a growing retailer.