Customer-First Retail Assistant | Training & Growth

Screwfix Direct Ltd.; Liverpool; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Life cover

Employee discount (20%)

Discounted healthcare

Company share save schemes

Training and development

Job summary

Screwfix Direct Ltd. is seeking a Retail Assistant to welcome customers, understand their needs and guide them to the right products. You’ll support with deliveries and stock, and help keep the store standards high, as part of a collaborative team.

The role offers strong training and development opportunities, flexible shift patterns, and a supportive environment focused on excellent service and customer satisfaction.

Qualifications

• Excellent customer service approach with a positive can-do attitude.
• Clear communication and willingness to learn on the job.
• Friendly, flexible, reliable and enthusiastic attitude.

Responsibilities

• Host customers in-store, understand needs and guide to the right products.
• Assist with deliveries, keep stock and pick customer orders to high standards.
• Be part of a team that works together with a positive, fun culture.

Skills

Great service mindset

Strong communicator

Willing to learn

Flexible

Job description

Screwfix Direct Ltd. is seeking a Retail Assistant to welcome customers, understand their needs and guide them to the right products. You’ll support with deliveries and stock, and help keep the store standards high, as part of a collaborative team.

The role offers strong training and development opportunities, flexible shift patterns, and a supportive environment focused on excellent service and customer satisfaction.