Retail Assistant — Customer Service & Growth

Screwfix Direct Ltd.; Otley; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Annual Leave

Pension

Life Insurance

Staff Discount

Healthcare

Share Save Scheme

Training & Development

Job summary

Screwfix Direct Ltd. is seeking a Retail Assistant for a fixed-term contract in the UK. You’ll welcome customers, guide them to products, and ensure smooth store operations while delivering excellent service.

Join a supportive team with strong training, great benefits, and opportunities to develop within a busy retail environment. The role emphasizes flexibility, reliability, and a friendly, proactive customer focus.

Qualifications

• Demonstrates excellent service and a positive, can-do attitude.
• Strong communication and people skills.
• Able to adapt to a busy retail environment.

Responsibilities

• Welcome customers to the store and help them find the right products.
• Assist with deliveries, stock maintenance and order collection.
• Collaborate with the team to keep standards high and have fun while working.

Skills

Customer service

Communication

Teamwork

Flexibility

Willing to learn

Job description

Screwfix Direct Ltd. is seeking a Retail Assistant for a fixed-term contract in the UK. You’ll welcome customers, guide them to products, and ensure smooth store operations while delivering excellent service.

Join a supportive team with strong training, great benefits, and opportunities to develop within a busy retail environment. The role emphasizes flexibility, reliability, and a friendly, proactive customer focus.