Retail Assistant: Customer-Driven Service & Growth

Screwfix Direct Ltd; Cardiff; Hybrid; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Cycle to work

Staff discounts

Wellbeing benefits

Training programmes

Career development

Job summary

Screwfix Direct Ltd is seeking a customer-focused Retail Assistant for a fixed-term contract in a busy store across the UK. You’ll greet customers, answer questions, and help people find the right tools and supplies while delivering fast, reliable service.

Join a supportive team with training, flexible shifts, and access to Cycle to Work, staff discounts, and wellbeing benefits as you develop your career in retail.

Responsibilities

• Be the face of Screwfix in-store, delivering friendly customer service and expert advice.
• Assist customers with product selections, offer recommendations and locate items efficiently.
• Maintain well-stocked shelves, clean displays and accurate price tagging.
• Support cash handling and point‑of‑sale transactions where required.

Job description

Screwfix Direct Ltd is seeking a customer-focused Retail Assistant for a fixed-term contract in a busy store across the UK. You’ll greet customers, answer questions, and help people find the right tools and supplies while delivering fast, reliable service.

Join a supportive team with training, flexible shifts, and access to Cycle to Work, staff discounts, and wellbeing benefits as you develop your career in retail.