Retail Account Manager

Lloyd Recruitment - East Grinstead; England; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading FMCG supplier is seeking a Retail Account Manager to manage relationships with major UK retailers. The ideal candidate will have a proven background in FMCG, strong account management skills, and the ability to develop strategic retail initiatives. Responsibilities include overseeing product lifecycle, managing supplier relationships, and driving operational efficiencies. This position offers a competitive salary and a range of benefits, including flexible working hours and a gym membership.

Benefits

Flexible start/finish times

Free gym membership

Health and wellbeing programmes

Discounts at retailers and hospitality venues

Health cashback plan

Qualifications

• Proven FMCG account management experience with major retailers.
• Strong understanding of SKU management and supplier negotiations.
• Excellent project management skills with experience managing critical paths.

Responsibilities

• Manage retailer accounts and build relationships with retail managers and buyers.
• Develop strategies for retail growth based on market trends and customer demands.
• Collaborate with internal teams for product lifecycle oversight and issue resolution.

Skills

Account management

Supplier negotiations

Project management

Retail strategy development

Tools

Microsoft Office

CRM tools

Order management tools

Job description

Retail Account Manager
Location: Outskirts of Crawley
Salary: 35k – 50k DOE
Benefits: Flexible start/finish times, free gym membership, health and wellbeing programmes, discounts at hundreds of retailers and hospitality venues, health cashback plan

Are you an experienced Retail Account Manager with a strong background in FMCG, and supplier–side retail partnerships? Do you have experience working with leading retailers such as Aldi, Tesco, TK Maxx, Lidl, or Sainsbury's? If so, we want to hear from you.

Why apply?

• Retail–focused role – manage and develop high–profile product categories with major retailers
• No sales targets – focus on strategic retail development and delivering exceptional service
• Career growth – join a thriving, innovative, and fast–paced business

The Company

Our client is a market–leading FMCG supplier known for developing and delivering high–quality products to leading UK retailers. With continued expansion, they are seeking a proactive Retail Account Manager to drive key retailer relationships and ensure seamless product supply.

Key Responsibilities:

• Retailer account management – build and maintain strong relationships with retail managers and buyers at major retailers
• Retail strategy development – develop and execute strategies for growth within your retail, analysing market trends and customer demands
• Product lifecycle oversight – collaborate with NPD, buying, and supply chain teams to manage product ranges, SKU portfolios, and launches
• Product expertise – oversee bespoke product development, packaging, and branding to meet retailer specifications
• Critical path & supply chain coordination – manage supplier relationships globally to ensure smooth order fulfilment and stock availability
• Process improvement – streamline operations and drive efficiencies within retail management
• Cross–functional collaboration – work alongside internal teams to support new product development, packaging approvals, and compliance
• Issue resolution – quickly address and resolve challenges related to quality, supply, or delivery timelines

What We're Looking For:

• Proven FMCG account management experience – ideally working with supermarkets, discounters, or major retailers
• Strong understanding of SKU management and supplier negotiations
• Track record of working with retail buyers and understanding their commercial needs
• Team management experience
• Excellent project management skills with experience managing critical paths
• Proficiency in Microsoft Office, CRM, and order management tools
• Full UK driving licence and own transport (due to office location)
• Desirable: Experience in process improvement, change management, or international supply chain operations

Refer a friend and earn a retail voucher worth up to 500!

Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.

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Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.