Restaurant Valet - FWP- Front Office

Fairmont Windsor Park - Arora Group; Egham; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Free meals on duty

Uniform provided and dry cleaned

On-site parking

Shuttle service to Heathrow/nearest

Employee friends & family rates at Ar"

Food and beverage discounts

Christmas gifts and employee parties

Introduce a friend scheme

Cycle to work scheme

Merlin Entertainments discounts

Taste card

Life assurance scheme

Employee assistance programme

Arora star employee recognition

Long service recognition award

Job summary

Fairmont Windsor Park, part of the Arora Group, is seeking a Restaurant Valet to deliver warm, professional service at the entrance and assist guests with parking and guidance. You will work coordinated shifts from Wednesday to Sunday, with a 14:30–23:00 schedule, enjoying uniform, meals on duty, and on-site perks.

Ideal candidates bring a smart appearance, strong communication, and a customer-first mindset.

Qualifications

• High-quality customer service comes naturally.
• Smart, professional appearance and demeanor.
• Excellent communication and time management skills.
• Team-oriented and supportive of colleagues.

Responsibilities

• Provide warm, welcoming service at the restaurant entrance.
• Park guest cars safely and efficiently.
• Deliver exceptional customer service with professionalism and courtesy.
• Promptly address guests' inquiries or concerns.

Skills

Customer service

Communication skills

Time management

Professional appearance

Driving license (UK)

Team player

5-star hotel experience

Job description

Salary – £28,080 plus TroncHoliday – 28 days holiday, enhanced after 5 years of service.

40 hours

• Fixed shifts - Wednesday to Sunday 14.30-23.00
• But there’s more...
• Free meals on duty
• Uniform offered and dry cleaned
• Complimentary on-site parking is available whilst on duty
• Free limited shuttle service between the hotel and Heathrow Terminal 5 and Egham Station
• Discounted employee friends & family rates at Arora Hotels
• Food and beverage discounts
• Christmas gifts and employee parties
• Introduce a friend scheme
• Cycle 2 work scheme
• UK attraction discounts @ Merlin Entertainments
• Taste card
• Life assurance scheme
• Wage stream
• Employee assistance programme
• Arora star employee recognition
• Long service recognition award

About us...

Fairmont Windsor Park is a beautiful, heartfelt retreat surrounded by 40 acres of English countryside that blends iconic heritage with modern elegance. Our five-star hotel includes 251 luxurious bedrooms and suites accompanied by 7 restaurants and bars offering an unrivalled dining experience. The spa and wellness facilities are inspired by nature and the hotel has state of the art conference facilities.

A bit about what you will do...

• The Restaurant Valet in our team ensure a warm and welcoming service to our guests.
• Making lasting impressions,their approachable presence at the restaurant entrance, valet parking cars to ensure a relaxing dining experience for all our guests.
• Valet parking guest cars in a safe manner.
• Providing exceptional customer service with professionalism and courtesy, promptly addressing guests' inquiries or concerns.

More about you...

• providing high quality service comes naturally to you.
• A smart and professional appearance.
• Excellent communication and time management skills.
• You value being part of a team and supporting your colleagues.
• Most of all, you will have an approachable, positive, and proactive manner.
• 5-star hotel experience in a similar role would be a real advantage.
• Full UK driving license.

Grow with us...

We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.