Restaurant Supervisor: Lead Team, Elevate Guest Experience

The QHotels Collection; Ashford; On-site; GBP 18,000 - 27,000; Full time

Benefits offered by this job

Free parking

Discounts across The QHotelsCollection

Family & Friends discounts in hotels

Job summary

Ashford International Hotel & Spa, part of The QHotels Collection, is a 4* property with 179 bedrooms in Ashford, Kent. Our Horizon restaurant and Quench bar offer dining options, including afternoon tea, private dining, and meeting spaces.

Guests enjoy gym, pool, spa facilities, and a commitment to inclusive recruitment and development. We are looking for a capable supervisor to lead the team, deliver exceptional guest experiences, and drive revenue through upselling and promotions in a

Qualifications

• Previous supervisory experience in hospitality food & beverage.
• Ability to work in a professional, efficient, high quality, service-oriented operation.
• A good knowledge on wines and spirits.
• Excellent team motivator and team builder.

Responsibilities

• Supervise and lead your team to deliver a high standard of guest experience.
• Drive revenue opportunities, upsell and explain promotions to guests.
• Ensure the team has the correct training to upsell and promote offers.

Skills

Supervisory experience in hospitality

Team motivation & development

Knowledge of wines & spirits

Customer service excellence

Job description

Ashford International Hotel & Spa, part of The QHotels Collection, is a 4* property with 179 bedrooms in Ashford, Kent. Our Horizon restaurant and Quench bar offer dining options, including afternoon tea, private dining, and meeting spaces.

Guests enjoy gym, pool, spa facilities, and a commitment to inclusive recruitment and development. We are looking for a capable supervisor to lead the team, deliver exceptional guest experiences, and drive revenue through upselling and promotions in a