Conference & Events Supervisor, Live in Accommodation available

The QHotels Collection; Ashford; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Health club membership

Discounts across group

Family & Friends discounts

Training support

Learning & development

Hospitality Action support

Refer a friend

Free parking

Job summary

Ashford International Hotel & Spa in Ashford, Kent, a 4-star, 179-bedroom property, offers Horizon restaurant, Quench bar, afternoon tea, private dining and venues for meetings and events.

Lead and supervise a team to deliver an excellent guest experience, drive revenue through upselling, and ensure training for all team members. The QHotels Collection is Disability Confident and committed to diversity and inclusion.

Qualifications

• Previous supervisory experience in hospitality F&B.
• Strong service orientation in a fast-paced operation.
• Knowledge of wines and spirits.
• Proven ability to motivate and develop a team.

Responsibilities

• Lead and supervise your team to deliver high guest experience.
• Drive revenue by upselling and promoting promotions.
• Ensure training is delivered to all team members.

Skills

Supervisory exp

Service-focused

Wine & spirits knowledge

Team motivation

Job description

Do you have a passion for providing an outstanding guest experience?

Are you a strong leader who can help and motivate your team through a fast-paced environment?

Curious to find out more?

Job Perks & Benefits:

• Free health club membership (T&Cs apply)
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

Job Overview:

Supervise and lead your team to deliver a high standard of guest experience. working together with your team you’ll drive revenue at every opportunity ensuring all team members have had the correct training to upsell and explain promotions to our guests.

Key Skills & Qualities:

• Previousexperience in a supervisory role in a hospitality food & beverage department
• Ability of working in a professional, efficient, high quality, service-oriented operation
• A good knowledge on wines and spirits
• Excellent team motivator and team builder

Ashford International Hotel & Spa is located in Ashford, Kent, not too far from London and is a 4*, 179-bedroom property. Our hotel has the Horizon restaurant and the Quench bar, and we offer afternoon tea as well as private dining and meetings & event spaces. The leisure facilities include a gym, pool, jacuzzi, steam room, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We are thrilled to share that our hotel has been accredited with bronze from Green Tourism!