Guest-Focused F&B Team Member | Flexible Hours & Perks

Ashford International Hotel & Spa; Ashford; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free health club membership

Discounts across The QHotelsCollection

Family & Friends discounts

Training & course fees

Learning & development

Employee Assistance Program – Hospitl?

Refer a friend scheme

Free parking

Job summary

Ashford International Hotel & Spa is a four-star, 179-bedroom property located in Ashford, Kent, near London. The Horizon restaurant and Quench bar offer afternoon tea, private dining, meetings and event spaces, with leisure facilities including a gym, pool, jacuzzi, steam room and Elemis spa.

As a member of the team, you will work across multiple F&B areas to maintain brand standards and guest satisfaction while keeping promotions current to maximise guest spend.

Qualifications

• A passion for delivering exceptional guest service.
• Strong customer service skills.
• Good time management and organisational skills.
• Ability to work under pressure.

Responsibilities

• You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met.
• You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Skills

Guest service passion

Customer service

Time management

Work under pressure

Job description

Ashford International Hotel & Spa is a four-star, 179-bedroom property located in Ashford, Kent, near London. The Horizon restaurant and Quench bar offer afternoon tea, private dining, meetings and event spaces, with leisure facilities including a gym, pool, jacuzzi, steam room and Elemis spa.

As a member of the team, you will work across multiple F&B areas to maintain brand standards and guest satisfaction while keeping promotions current to maximise guest spend.