Restaurant Supervisor

The QHotels Collection; Ashford; On-site; GBP 18,000 - 27,000; Full time

Benefits offered by this job

Free parking

Discounts across The QHotelsCollection

Family & Friends discounts in hotels

Job summary

Ashford International Hotel & Spa, part of The QHotels Collection, is a 4* property with 179 bedrooms in Ashford, Kent. Our Horizon restaurant and Quench bar offer dining options, including afternoon tea, private dining, and meeting spaces.

Guests enjoy gym, pool, spa facilities, and a commitment to inclusive recruitment and development. We are looking for a capable supervisor to lead the team, deliver exceptional guest experiences, and drive revenue through upselling and promotions in a

Qualifications

• Previous supervisory experience in hospitality food & beverage.
• Ability to work in a professional, efficient, high quality, service-oriented operation.
• A good knowledge on wines and spirits.
• Excellent team motivator and team builder.

Responsibilities

• Supervise and lead your team to deliver a high standard of guest experience.
• Drive revenue opportunities, upsell and explain promotions to guests.
• Ensure the team has the correct training to upsell and promote offers.

Skills

Supervisory experience in hospitality

Team motivation & development

Knowledge of wines & spirits

Customer service excellence

Job description

Do you have a passion for providing an outstanding guest experience?

Are you a strong leader who can help and motivate your team through a fast-paced environment?

Job Perks & Benefits:

• Free health club membership (T&Cs apply)
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

Job Overview:

Supervise and lead your team to deliver a high standard of guest experience. working together with your team you’ll drive revenue at every opportunity ensuring all team members have had the correct training to upsell and explain promotions to our guests.

Key Skills & Qualities:

• Previousexperience in a supervisory role in a hospitality food & beverage department
• Ability of working in a professional, efficient, high quality, service-oriented operation
• A good knowledge on wines and spirits
• Excellent team motivator and team builder

Curious to find out more?

Ashford International Hotel & Spa is located in Ashford, Kent, not too far from London and is a 4*, 179-bedroom property. Our hotel has the Horizon restaurant and the Quench bar, and we offer afternoon tea as well as private dining and meetings & event spaces. The leisure facilities include a gym, pool, jacuzzi, steam room, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We are thrilled to share that our hotel has been accredited with bronze fromGreen Tourism!