Restaurant Supervisor

Harri; Umberleigh; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Share of service charge

Discounted accommodation

Dining and leisure facilities discount

Employee assistance programme

Training and career development

Free on-site parking

Complimentary meals on duty

Job summary

The Mole Resort in North Devon is seeking a Food & Beverage Supervisor to lead the restaurant, bar and events service. You will supervise daily operations with a focus on guest experience, service standards and teamwork.

This full-time, permanent role offers £13.50 per hour, inclusion in a service charge scheme, and opportunities for training and career development within a luxury countryside resort.

Qualifications

• Experience supervising a hospitality team.
• Strong leadership and communication skills.
• Commitment to exceptional guest service.
• Ability to work evenings, weekends and bank holidays.

Responsibilities

• Supervise daily restaurant, bar and events service.
• Lead and coach team to deliver outstanding guest service.
• Maintain service standards, health and safety, and hygiene.
• Assist with staff training and onboarding.
• Handle guest enquiries and resolve issues.
• Assist with stock control and inventory management.
• Provide operational support as Duty Supervisor.

Skills

Supervisory experience

Leadership

Customer service

Team motivation

Job description

Food & Beverage Supervisor

The Mole Resort | North Devon

Full Time | Permanent
£13.50 per hour

Are you passionate about delivering exceptional guest experiences in a beautiful countryside setting? Do you thrive in a fast-paced hospitality environment and enjoy leading and motivating a team? If so, we'd love to hear from you.

The Mole Resort is a stunning countryside resort nestled in the heart of North Devon, offering luxury accommodation, dining experiences, leisure facilities, and outdoor adventures. We are looking for an enthusiastic and experienced Food & Beverage Supervisor to join our team and help create memorable experiences for our guests.

About the Role

As a Food & Beverage Supervisor, you will support the management team in the day-to-day operation of our restaurant, bar, and events service. You will lead by example, ensuring the highest standards of customer service, presentation, and team performance are consistently delivered.

This is an excellent opportunity for someone looking to develop their hospitality career within a growing and dynamic resort environment.

Key Responsibilities

• Supervise daily food and beverage operations across restaurant, bar, and event spaces.
• Lead, motivate, and coach team members to deliver outstanding guest service.
• Ensure all service standards, health & safety, and food hygiene procedures are maintained.
• Support with staff training, onboarding, and performance development.
• Handle guest enquiries and resolve issues professionally and efficiently.
• Assist with stock control, ordering, and inventory management.
• Support the management team in achieving departmental targets and objectives.
• Ensure the venue is always presented to the highest standard.
• Act as a Duty Supervisor during shifts and provide operational support where required.

About You

We are looking for someone who:

• Ideally has previous experience in a supervisory role within hospitality, food & beverage, or hotel operations.
• Demonstrates excellent leadership and communication skills.
• Is passionate about providing exceptional customer service.
• Can work effectively in a fast-paced environment.
• Has strong organisational and problem-solving abilities.
• Is flexible and willing to work evenings, weekends, and bank holidays.
• Holds a Personal Licence (desirable but not essential).
• Has Food Hygiene certification (desirable).

What We Offer

• Competitive salary.
• Share of service charge.
• Discounted accommodation, dining, and leisure facilities.
• Employee assistance programme.
• Training and career development opportunities.
• Employee discounts across the resort.
• Free on-site parking.
• Complimentary meals whilst on duty.
• Opportunity to work in one of Devon's most beautiful countryside destinations.

Join Our Team

At The Mole Resort, we believe that great hospitality starts with great people. If you are passionate about food, service, and creating exceptional guest experiences, we'd love to welcome you to our team.