Restaurant Supervisor

Prezzo; Hatfield; On-site; GBP 25,000 - 35,000; Full time

Job summary

As a Duty Manager at Prezzo, you will take charge of daily restaurant operations, ensuring exceptional guest experiences while leading your team. This role requires a passionate leader who thrives in fast-paced environments and is committed to developing others. Competitive salary with additional perks like discounts and career growth opportunities await you!

Benefits

TRONC and Commission Schemes

50% off food and drink

Your birthday off

Employee Assistance Programme

Voluntary Bupa dental cover

Career development opportunities

Qualifications

• Previous supervisory or team leader experience, ideally in hospitality.
• Strong communication skills and a positive attitude.
• Understanding of health & safety and food safety basics.

Responsibilities

• Oversee daily operations of the restaurant to enhance guest experiences.
• Lead and develop a high-performing team.
• Collaborate with the General Manager to drive business success.

Skills

Leadership

Customer Service

Communication

Adaptability

Job description

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Job Title: Duty Manager at Prezzo

As a Duty Manager at Prezzo, you will oversee the daily operations of the restaurant, ensuring smooth running and providing an exceptional guest experience. Working alongside the General Manager, you will lead your team, enhance performance, and drive the success of the business.

At Prezzo, we believe in creating better careers for everyone—offering growth, development, and recognition in a supportive environment. We are more than just a restaurant chain; we are a place where people build meaningful careers.

You will have the responsibility and autonomy to manage restaurant operations, collaborate with the General Manager, and develop a high-performing team while honing your leadership skills for your next career milestone.

Prezzo is a place where you can learn, lead, and love what you do in an environment where everyone is valued, encouraged, and supported to grow. Whether supporting team members, enhancing guest experiences, or improving our processes, your work will make a real impact every day.

We celebrate achievements confidently, proudly, joyfully—always together.

Our Person

We’re looking for someone who is:

• Passionate about hospitality and committed to delivering outstanding guest experiences.
• A strong, people-focused leader capable of inspiring a high-performing team.
• Business-savvy, balancing customer satisfaction with operational efficiency and profitability.
• Adaptable and proactive, making real-time decisions in a fast-paced environment.
• Focused on excellence in service, cleanliness, compliance, and team engagement.

How We Work

We thrive in a fast-paced environment, adapting quickly to challenges and making decisions to enhance service and performance. Every guest interaction is approached with care, ensuring it is engaging, personalized, and exceeds expectations. Collaboration is key—we work closely as a team across the restaurant and support centre to meet operational, commercial, and guest-focused goals, delivering excellence in everything we do. In this evolving business, you’ll be adaptable, proactive, and ready to take on new challenges to support your growth and that of your team.

Experience We Value

• Previous supervisory or team leader experience, ideally in hospitality.
• Positive attitude and strong communication skills.
• Comfortable working in a fast-paced environment.
• Ability to support and guide a team.
• Understanding of health & safety and food safety basics.
• Passion for great service and guest experience.
• Willingness to learn and develop in a leadership role.

Prezzo Perks: What’s in it for you?

• TRONC and Commission Schemes – earn more as you succeed!
• 50% off food and drink at Prezzo, free meals on shift, and at least 25% discount for family and friends.
• Your birthday off!
• Employee Assistance Programme & GP appointment helpline.
• Voluntary Bupa dental cover and health cash plan.
• Grow with us—career development opportunities and internal progression pathways.

Apply Now!

Whether you’re starting or growing your career, apply today and join the Prezzo family!