Restaurant Supervisor

Balthazar; London; On-site; GBP 30,000 - 38,000; Full time

Job summary

Balthazar, an iconic brasserie in Covent Garden, is seeking a Restaurant Supervisor. The role includes ensuring smooth front-of-house operations, mentoring staff, and maintaining high service standards. Join a team passionate about delivering outstanding dining experiences in a prestigious environment.

Benefits

Generous discount on meals

Opportunities for career progression

Paid overtime

28 days holiday, increasing with service

Recommend a friend scheme with bonuses

Exclusive access to discounts

Recognition and reward programs

Qualifications

• Proven experience as a Restaurant Supervisor or similar front-of-house role.
• Strong organizational, communication, and interpersonal skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Oversee day-to-day dining area operations to ensure high service standards.
• Supervise and mentor waitstaff to maintain positive work environment.
• Handle guest inquiries professionally.

Skills

Organizational skills

Communication skills

Interpersonal skills

Problem-solving

Time management

Job description

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Balthazar, found in the heart of Covent Garden’s theatre district, is an iconic brasserie known for its timeless elegance, exceptional cuisine, and unwavering commitment to providing an outstanding dining experience. Based on the original concept in New York, Balthazar offers a seamless blend of French-inspired dishes and classic hospitality. Our commitment to providing spectacular service is woven into the very fabric of Balthazar, where every visit is an invitation to indulge in the artistry of delicious dishes and meticulously crafted cocktails.

We are currently seeking a dedicated and experienced Restaurant Supervisor to join our team. As the Restaurant Supervisor, you will play a crucial role in ensuring smooth front-of-house operations, overseeing the waitstaff, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering outstanding dining experiences, we invite you to be a key influencer at our restaurant.

Key Responsibilities:

1. Oversee the day-to-day operations of the dining area, ensuring high service standards.
2. Supervise and mentor waitstaff, providing guidance to maintain a positive work environment.
3. Handle guest inquiries and concerns with professionalism and prompt resolution.
4. Collaborate with the management team to organize and execute special events and promotions.
5. Monitor reservation systems and optimize seating arrangements to ensure efficient guest flow.
6. Assist in training and development programs for front-of-house staff.
7. Contribute to maintaining a positive and inclusive atmosphere for both guests and staff.

Requirements:

1. Proven experience as a Restaurant Supervisor or in a similar front-of-house role within the hospitality industry.
2. Strong organizational, communication, and interpersonal skills.
3. Exceptional problem-solving abilities and a proactive approach to operational challenges.
4. Ability to work in a fast-paced environment and efficiently manage tasks.
5. Familiarity with reservation systems and basic administrative tasks.

Benefits:

• Generous discount off your bill (including drinks) when dining in any of our restaurants across the Group.
• Unrivalled opportunities for progression within the Group.
• Paid overtime.
• 28 days holiday, increasing with length of service up to 5 extra days.
• Recommend a friend scheme with attractive bonuses per referral.
• Exclusive access to discounts including gym memberships, travel, online shopping, gadgets, and more.
• Reward programs, long service awards, staff recognition, and incentives.

Join our team and be part of a distinguished establishment committed to delivering unparalleled hospitality.

We promote a working environment where equal opportunity and diversity are recognized, valued, and encouraged.