Restaurant Supervisor

Searcys; London; On-site; GBP 28,000 - 35,000; Full time

Job summary

Searcys, the UK’s oldest caterer, seeks a Restaurant Supervisor for St Pancras Brasserie and Champagne Bar in London. The role involves mentoring staff, ensuring service quality, and managing operations, with opportunities for growth and a range of employee benefits.

Benefits

50% discount across Searcys venues

Enrolment into the Searcys pension scheme

Up to 38 days annual leave

Access to everyday discounts

Employee assistance programme

Enrolment into the Searcys Champagne School

Meals provided on shift

Discount off overnight stays in London

Birthday off

Day off for volunteering

Qualifications

• Minimum 2-3 years experience in people management.
• Ability to prioritize multiple projects in a fast-paced environment.
• Strong attention to detail and organizational skills.

Responsibilities

• Collaborate with teams to deliver seamless service.
• Brief restaurant staff and oversee service operations.
• Implement staff training and monitor performance.

Skills

Organizational Skills

Communication Skills

Problem-Solving Mindset

Critical Reasoning

Job description

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Searcys are looking for a Restaurant Supervisor to join the team at St Pancras Brasserie and Champagne Bar.

Located within the iconic St Pancras International Station, St Pancras Brasserie by Searcys is home to the longest Champagne bar in Europe and offers the ideal escape to sit back and soak up the charm of the magnificent station.

As a Restaurant Supervisor, you will benefit from the following:

• 50% discount across Searcys venues
• Enrolment into the Searcys pension scheme
• Up to 38 days annual leave (depending on the role)
• Access to everyday discounts and communication portal
• Employee assistance programme
• Enrolment into the Searcys Champagne School
• Meals provided on shift when working within one of our venues
• Discount off overnight stays in London
• Your birthday off to celebrate in style
• A day off to volunteer / give back to the charity of your choice

As a Restaurant Supervisor, you will work closely with the Restaurant Manager to drive quality and consistency, ensuring flawless service and exceptional food and drinks for our guests.

You will mentor and guide junior team members, coaching on the job and creating a positive working environment.

This role requires experience with opening and closing procedures and will be part of the restaurant's managerial team.

Key Responsibilities:

• Collaborate with Senior Managers, Kitchen, and Restaurant team to plan and deliver seamless service
• Build positive relationships and effective communication with key departments
• Brief the restaurant team on all aspects of the business and oversee service operations
• Perform opening and closing procedures
• Lead supervisors, waiters, and colleagues
• Implement staff induction and mandatory training within the first three months, and monitor staff performance during probation
• Monitor daily standards, ensure guest satisfaction, and report concerns to the General Manager
• Ensure staff present themselves correctly and are well groomed on duty

Requirements:

• Minimum 2-3 years experience in people management
• Ability to prioritize multiple projects in a fast-paced environment
• Strong organizational skills and attention to detail
• Effective verbal and written communication skills
• Solution-oriented mindset to challenges and opportunities
• Strategic thinking and critical reasoning skills
• Positive, helpful, humble, and calm under pressure

Join Searcys, the UK's oldest caterer founded in 1847, and be part of London's prestigious events, gaining mentorship and contributing to a storied legacy in hospitality.

A career with us offers pride, belonging, and the opportunity to grow within a renowned organization.