Restaurant Supervisor

Franco Manca; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Franco Manca is looking for a Supervisor to lead by example and deliver exceptional service in a vibrant restaurant setting. The ideal candidate will have previous supervisory experience and a passion for authentic Italian food, embodying the brand's values while driving team performance. This role offers various benefits including training, staff discounts, and opportunities for growth across the UK.

Benefits

Generous share of Tronc

Free pizzas and soft drinks on every shift

Free sourdough bread to cook at home

Ongoing personal growth with Franco Academy

28 days holiday

AXA Employee Assistance Programme

Pension scheme

Annual social events

Staff discount at Franco Manca, The Real Greek, and Super Club Roma

Employee referral scheme

Qualifications

• Previous experience in a Supervisor or Team Leader role in a restaurant setting.
• Strong leadership skills with the ability to motivate the team.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Deliver exceptional service to every guest.
• Support restaurant management and ensure smooth operations.
• Handle customer feedback and maintain health standards.

Skills

Leadership

Communication

Problem Solving

Multitasking

Job description

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At Franco Manca, we’re not just making sourdough pizza –
we’re creating a movement. Our passion for simple, authentic, and delicious
food is at the heart of everything we do. From our hand-stretched sourdough
bases to the finest seasonal ingredients, every pizza tells a story of quality,
care, and tradition. With nearly twenty years of pizza-making under our belt,
we’ve built a loyal following of pizza lovers across the UK. But we’re more
than just pizza – we’re about people, community, and creating a welcoming space
where everyone feels at home.

What You’ll Do:

• Lead by example, delivering exceptional service
  to every guest.
• Support the Restaurant Manager in day-to-day
  operations, ensuring smooth and efficient service.
• Motivate and coach the team to achieve high
  performance and maintain our quality standards.
• Assist in managing rotas, ensuring adequate
  staffing levels for peak times.
• Handle customer feedback professionally,
  resolving issues promptly and ensuring customer satisfaction.
• Maintain health and safety standards, ensuring
  compliance with all food hygiene regulations.

What You’ll Bring to the Role:

• You will have previous experience in a Supervisor
  or Team Leader role within a Hospitality or fast paced restaurant setting.
• Have a passion for great Italian food and
  creating memorable customer experiences.
• Strong leadership skills, with the ability to
  motivate and inspire your team.
• Excellent communication and interpersonal
  skills.
• A proactive, hands-on approach to
  problem-solving and multitasking.
• Flexibility to work evenings, weekends, and
  holidays as required.
• A commitment to upholding Franco Manca’s values
  and delivering top-quality service.

What You'll Get:

• A generous share of Tronc
• A personalised training programme to get you up
  to speed
• Free yummy pizzas and soft drinks on every shift
• Free Sourdough bread to cook at home
• Ongoing personal growth and development with our
  Franco Academy
• 28 days holiday
• AXA Employee Assistance Programme with Health
  App
• A pension scheme to set you up for the future
• Annual social events
• Staff discount when dining in any Franco Manca,
  The Real Greek or Super Club Roma restaurants
• Employee referral scheme – earn from the great
  people you know
• Opportunities all over the UK to grow your
  career

If you have the skills & passion to become a
Franco Manca Supervisor,then hit apply and be part of the pioneers of
Sourdough Pizza!