Restaurant Supervisor

Ivy Restaurants Ltd; City of Westminster; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Competitive hourly pay + tron

Management Career Development Program

Extra holiday allowance after 5 years

Job summary

Ivy Restaurants Ltd in Westminster is seeking a dynamic Restaurant Supervisor to support the smooth day-to-day running of the dining room, ensure high standards of guest service and maintain the warm, Italian-inspired atmosphere our guests expect.

You will lead a team, train staff, and coordinate with the kitchen to deliver consistent service. The role offers an hourly rate with tron compensations and a guaranteed minimum of 20 hours per week.

Qualifications

• At least 1+ years’ experience in this role.
• Solution-driven and able to work well under pressure.
• Professional approach to service excellence.

Responsibilities

• Support the seamless running of the restaurant with efficient service.
• Maintain high standards and anticipate guest needs.
• Lead and train team members within the department.
• Coordinate with the kitchen brigade and report to the Restaurant Manager.

Skills

Guest service

Team player

Training

Job description

Drawing inspiration from mid-century Italian elegance, Harry's beckons you to experience its warm ambience, where rustic charm seamlessly blends with culinary excellence amid rich, dark wood accents and the heartfelt spirit of traditional Italian hospitality. Our establishments are sanctuaries of Italian culture, creating an inviting atmosphere that transports guests to the very heart of Italy.

We’re searching for a dynamic Restaurant Supervisor to join our team and become part of something special.

Benefits & Rewards:

• Competitive Industry pay (Hourly + Tronc)
• Management Career Development Program, which includes online and practical assessments.
• Extra holiday allowance for length of service, up to 5 extra days after 5 years.
• 50% staff discount for you and up to 3 friends when you dine in our restaurants.
• Celebrate career anniversaries with a gift voucher to dine in our restaurants.
• Refer and Friend Bonus
• Access to discounts on 100s of retailers, health, entertainment, travel & more
• Guaranteed 20 hours minimum contract

Key elements of your role as Restaurant Supervisor

will involve supporting the seamless running of the restaurant by providing a highly efficient and effective service, ensuring standards are maintained and guest needs are anticipated. To establish and maintain good working relationships amongst the restaurant team and with the kitchen brigade. To carry out training and development needs within the department and to take appropriate action. Reporting to the Restaurant Manager.

About you:

You have at least 1+ years’ experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player.

The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About us:

Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.