Restaurant Shift Leader - Flexible Hours & Peak Service

Zizzi Restaurants; Greater London; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Free meals on shift

50% off meals off shift

Earned wages on demand

Virtual GP

Employee assistance program

Discounts on travel

Job summary

Zizzi Restaurants in London is seeking a Restaurant Supervisor to lead operations, oversee bar, food pass or hosting duties, and run the restaurant during quieter periods. You’ll be a hands-on leader delivering consistent, feel-good hospitality while guiding the Front of House team.

Experience in fast-paced hospitality and a confident, energetic leadership style are essential to ensure smooth service and guest satisfaction across busy shifts.

Qualifications

• Experience in a fast-paced retail, hospitality, or leisure environment.
• Ability to lead and develop teams during peak times.
• Confident, hands-on communicator with energy and lead-by-example attitude.
• Structured thinker who can organise a floor section and adapt quickly.

Responsibilities

• Run the restaurant during quieter periods, making sure everything runs smoothly and safely.
• Lead from the front during peak rushes, with full ownership of the Pass, Bar, or Floor to keep service seamless.
• Step in to resolve any guest issues on the floor with a feel-good solution.
• Motivate and coach the Front of House team to help them grow their skills and deliver standout, feel-good hospitality.
• Care about picture-perfect dish presentation, restaurant standards and the details that make a standout occasion.
• Keep our restaurants safe, clean, and welcoming for your team and guests.

Skills

Leadership

People management

Communication

Customer service

Front of House

Job description

Zizzi Restaurants in London is seeking a Restaurant Supervisor to lead operations, oversee bar, food pass or hosting duties, and run the restaurant during quieter periods. You’ll be a hands-on leader delivering consistent, feel-good hospitality while guiding the Front of House team.

Experience in fast-paced hospitality and a confident, energetic leadership style are essential to ensure smooth service and guest satisfaction across busy shifts.