Restaurant Section Leader

The Best Western Plus Windmill Village Hotel, Golf Club & Spa; Coventry; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Service Charge

Career development

Room rates at other hotels nationwide

Job summary

Windmill Village Hotel, Golf Club & Spa in Coventry is seeking a Restaurant Shift Leader to deliver exceptional customer service and ensure brand standards and specifications are met. You will be responsible for greeting guests, taking orders, serving food and drinks, and working closely with the team to create memorable experiences for diners.

The role emphasizes a can-do attitude, professionalism, punctuality, and a great personality.

Responsibilities

• Assist with greeting, seating and order taking. Help guests with menu selection and drink requirements
• Serve food and drinks, ensuring that requests and queries are responded to in a timely and friendly manner
• Anticipate and attend to the guest’s needs and desires immediately
• Communicate and work effectively within a team to ensure every guest leaves with the desire to return
• Understand your areas of responsibility, ensuring everything runs effectively in line with brand specification
• Look professional, being punctual, polite, courteous and helpful to guests and colleagues at all times
• Be fully conversant with the facilities, services and promotions offered

Job description

Windmill Village Hotel, Golf Club & Spa, CV5 9AL

Back

Job Advert

Ourrestaurants are all about the experience; the buzz; the uniqueatmosphere and the enjoyment of being out with friends and family in gorgeous, lively surroundings.

To be a Restaurant Shift Leader, we want to see talentand passionso that you can deliver exceptional customer service, ensuring that both standards and specifications are met, creating a service delivery that will be an occasion for all guests.

Our restaurant offers something different to the usual hotel restaurant and our guests in turn expect a high level of service, standards and knowledge when visiting; whether it be a causal meal after work, a business dinner or as part of a wider food & beverage experience.

Do you want to be part of something different, working with the best food, drink and a brand you can be proud of?

We create memories that our guests never forget. This could be the next step for you into a senior position - we actively encourage internal development and progression.

Key Tasks will involve:

• Assist with greeting, seating and order taking. Help guests with menu selection and drink requirements
• Serve food and drinks, ensuring that requests and queries are responded to in a timely and friendly manner
• Anticipate and attend to the guest’s needs and desires immediately
• Communicate and work effectively within a team to ensure every guest leaves with the desire to return
• Understand your areas of responsibility, ensuring everything runs effectively in line with brand specification
• Look professional, being punctual, polite, courteous and helpful to guests and colleagues at all times
• Be fully conversant with the facilities, services and promotions offered

More importantly, you must enjoy what you do!have a great personality, be confident,and have a'can do attitude'.

In return we offer:

• Competitive room rates at our other hotels nationwide
• Service Charge
• Ongoing career development - apprenticeships, internal training and more