Breakast Assistant

The Best Western Plus Windmill Village Hotel, Golf Club & Spa; Coventry; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Discounted accommodation

Gym membership

Training & development

Job summary

The Best Western Plus Windmill Village Hotel, Golf Club & Spa in Coventry is seeking a Breakfast Assistant to deliver exceptional guest service at breakfast service, meeting standards and creating a memorable experience.

Key tasks include greeting guests, taking orders, promoting hotel facilities, and maintaining brand standards. The role offers training and development opportunities and staff perks such as discounted accommodation and gym access.

Qualifications

• Strong customer service and communication skills.
• Ability to greet guests, take orders and assist with menu items.
• Punctual, polite and professional at all times.

Responsibilities

• Greet guests and seat them where appropriate, take breakfast orders and serve efficiently.
• Provide knowledge about hotel facilities and promotions to guests.
• Adhere to company policies and maintain brand standards during service.

Skills

Customer service

Punctual and reliable

Teamwork

Guest engagement

Job description

Windmill Village Hotel, Golf Club & Spa, CV5 9AL

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Job Advert

ur restaurant is all about the experience; the buzz; the uniqueatmosphere and the enjoyment of being out with friends and family in gorgeous, lively surroundings.

To be a Breakfast Assistant, we want to see talentand passionso that you can deliver exceptional customer service, ensuring that both standards and specifications are met, creating a service delivery that will be an occasion for all guests.

Key Tasks will involve:

• Understanding your areas of responsibility, ensuring everything runs effectively in line with brand specification
• Looking professional, being punctual, polite, courteous and helpful to guests and colleagues at all times
• Be fully conversant with the facilities, services and promotions offered by the hotel and whenever appropriate, offer this information to the guest
• Ensure Company policies and procedures are adhered to in line with Company standards
• Anticipate and attend to the guest’s needs and desires immediately
• Assist with greeting, seating and order taking. Help guests with the selection of menu items and drink requirements

More importantly, you must enjoy what you do!have a great personality, be confident,and have a‘can do attitude’.

• Discounted accommodation with competitive colleague rates at our other hotels within Best Western
• Free membership to our state of the art gym and golf club
• Excellent training and development opportunities within the hotel