Restaurant Assistant

The Best Western Plus Windmill Village Hotel, Golf Club & Spa; Coventry; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Discounts on food & beverage

Discounted accommodation

Training and development opportunities

Free gym membership

Job summary

The Best Western Plus Windmill Village Hotel, Golf Club & Spa in Coventry is seeking a Restaurant Assistant to deliver exceptional customer service and contribute to a lively, guest-focused atmosphere.

You will support greeting, seating, order taking and serving, while staying professional, punctual and friendly towards guests and colleagues, and becoming fully conversant with the hotel's facilities and promotions.

Qualifications

• Experience in customer service or hospitality is desirable.

Responsibilities

• Assist with greeting, seating and order taking.
• Help guests with menu selection and drink requirements.
• Serve food and drinks, ensuring requests are responded to in a timely and friendly manner.
• Anticipate and attend to the guest's needs and desires immediately.
• Communicate and work effectively within a team to ensure every guest leaves with the desire to return.
• Understand your areas of responsibility, ensuring everything runs effectively in line with brand specification.
• Looking professional, being punctual, polite, courteous and helpful to guests and colleagues at all times.
• Be fully conversant with the facilities, services and promotions offered by the hotel.
• Ensure Company policies and procedures are adhered to in line with Company standards.

Skills

Customer service

Teamwork

Communication

Punctuality

Job description

Windmill Village Hotel, Golf Club & Spa, CV5 9AL

Our restaurant is all about the experience; the buzz; the unique atmosphere and the enjoyment of being out with friends and family in gorgeous, lively surroundings.

To be a Restaurant Assistant, we want to see talentand passion so that you can deliver exceptional customer service, ensuring that both standards and specifications are met, creating a service delivery that will be an occasion for all guests.

Key Tasks will involve:

• Assist with greeting, seating and order taking. Help guests with menu selection and drink requirements
• Serve food and drinks, ensuring that requests and queries are responded to in a timely and friendly manner
• Anticipate and attend to the guest's needs and desires immediately
• Communicate and work effectively within a team to ensure every guest leaves with the desire to return
• Understand your areas of responsibility, ensuring everything runs effectively in line with brand specification
• Looking professional, being punctual, polite, courteous and helpful to guests and colleagues at all times
• Be fully conversant with the facilities, services and promotions offered by the hotel
• Ensure Company policies and procedures are adhered to in line with Company standards

More importantly, you must enjoy what you do!have a great personality, be confident,and have a 'can do attitude'.

• Discounts on food & beverage throughout the group
• Discounted accommodation at our other hotels within Best Western
• Excellent training and development opportunities within the hotel
• Free membership to our state of the art gym and golf club