Team Leader

Greene King; Bracebridge; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Pension contribution

33% discount for employees

50% discount at Greene King Inns

Wagestream access

Retail discounts

Job summary

A leading hospitality brand is seeking a Team Leader to ensure smooth operations and high customer satisfaction in Bracebridge. The ideal candidate will guide a team, resolve issues, and maintain high service standards. Responsibilities include leading shifts, providing memorable experiences for customers, and ensuring a legal and safe environment. Candidates should have strong detail orientation and a positive attitude. The role offers competitive pay, pension contributions, and discounts at various venues.

Qualifications

• Experience in leading a team in a busy environment.
• Ability to resolve issues and maintain high service standards.
• Proven track record in customer interaction and service.
• Maintain bar safety, legality, and cleanliness at all times.

Responsibilities

• Lead the team ensuring smooth operations during shifts.
• Provide customers with memorable experiences.
• Maintain a safe and legal bar environment.
• Organize team tasks effectively during busy periods.

Skills

Detail orientation

Customer service

Team collaboration

Adaptability

Positive attitude

Job description

• Dept. L4/House: Windmill Farm (Lincoln) - 06395

Company Description

Join us at Farmhouse Inns, where we’re big on quality as we are with our portions, which is why our carveries slow-roast our meats for 14-hours, freshly prepare our veg, create fluffy, handmade Yorkies, ruffle-up our perfectly crispy roast potatoes, and bake and hand-decorate our giant cakes in our kitchen every day.

Job Description

As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.

Qualifications

As a Team Leader, you will…

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What you’ll bring…

• A great eye for detail, making sure every pint is poured to perfection.
• Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A positive can-do attitude and be a real team player.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

Job Location