Restaurant Ops Lead: Drive Teams & Guest Experience

Splendid Hospitality Group; Bedworth; On-site; GBP 35,000 - 52,000; Full time

Benefits offered by this job

QuarterlyBONUSthat rewards the hustle

Extra holiday – more time to recharge

Life assurance – we’ve got you covered

Free chicken & chips every shift

25% staff discount

Gym discounts to keep you moving

200+ high street perks & cashback

Wellbeing support that actually helps

Job summary

KFC in the United Kingdom is hiring an Assistant Restaurant General Manager to lead daily operations and guest experience. You’ll own the performance of the restaurant, coach a developing team, and drive KPIs while ensuring smooth, compliant service.

In this role you’ll manage rosters, stock, and admin, while creating a welcoming environment where guests and colleagues feel at home. You’ll be encouraged to bring your authentic self to work every day.

Qualifications

• You lead by example.
• You understand people.
• You keep things running.

Responsibilities

• Support like a leader; take ownership of the restaurant — help drive performance, hit goals, and keep the vibe alive.
• Help build a dream team; train, coach, and motivate your crew to not only meet standards but go beyond them.
• Hit those targets; own your KPIs, support the team, and make sure every shift delivers what’s expected.
• Keep everything running smooth; stay on top of the admin — from rosters to stock, you help ensure the behind-the-scenes work is solid.
• Make every guest feel special; assist in turning first-timers into regulars with moments that keep them coming back.

Skills

Leadership

People management

Operations

Guest service

Job description

KFC in the United Kingdom is hiring an Assistant Restaurant General Manager to lead daily operations and guest experience. You’ll own the performance of the restaurant, coach a developing team, and drive KPIs while ensuring smooth, compliant service.

In this role you’ll manage rosters, stock, and admin, while creating a welcoming environment where guests and colleagues feel at home. You’ll be encouraged to bring your authentic self to work every day.