Restaurant Ops Leader - Drive KPIs & Guest Experience

Harri; Haywards Heath; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Quarterly bonus

Extra holiday

Staff discount 25%

Job summary

KFC in the United Kingdom is looking for an Assistant Restaurant General Manager to lead daily operations, support the team, hit performance goals, and ensure the guest experience is outstanding. You’ll own the restaurant vibe and ensure everything runs smoothly.

You’ll train and coach your crew, drive performance, manage rosters and stock, and turn first-time guests into regulars with memorable moments. We value real people, authenticity, and the freedom to be yourself at work.

Responsibilities

• Support the team by taking ownership of the restaurant, driving performance and maintaining the vibe.
• Train, coach, and motivate your crew to meet and exceed standards.
• Own your KPIs, support the team, and ensure every shift delivers what’s expected.
• Manage admin tasks from rosters to stock to keep behind-the-scenes work solid.
• Make every guest feel special by turning first-timers into regulars.

Job description

KFC in the United Kingdom is looking for an Assistant Restaurant General Manager to lead daily operations, support the team, hit performance goals, and ensure the guest experience is outstanding. You’ll own the restaurant vibe and ensure everything runs smoothly.

You’ll train and coach your crew, drive performance, manage rosters and stock, and turn first-time guests into regulars with memorable moments. We value real people, authenticity, and the freedom to be yourself at work.