Restaurant Operations Lead - Drive Team & Guest Experience

KFC; Cherwell District; On-site; GBP 32,000 - 35,000; Full time

Benefits offered by this job

Pay rate £32k-£35k

Quarterly bonus

Life assurance

Free chicken & chips

Staff discount 25%

Gym discounts

200+ high street perks & cashback

Wellbeing support

Job summary

KFC is hiring an Assistant Restaurant General Manager in the UK. You’ll support the team, lead day-to-day operations, and drive performance to crush targets while delivering an outstanding guest experience.

Own the operations, rostering, stock control, training, and guest service to create a welcoming environment where both guests and the team feel at home. We offer a competitive package and benefits to help you be your authentic self.

Qualifications

• Experience in managing teams and driving performance.
• Ability to train, coach and motivate staff to meet and exceed standards.
• Strong focus on delivering exceptional guest experience and smooth operations.

Responsibilities

• Support like a leader, take ownership of the restaurant, drive performance and maintain the vibe.
• Train, coach and motivate the crew to meet and exceed standards.
• Own KPIs, support the team, and ensure shifts meet targets.
• Oversee admin tasks from rosters to stock to keep behind-the-scenes work solid.
• Help turn first-time guests into regulars with memorable moments.

Skills

Leadership

People management

Operations management

Training and coaching

Guest experience

Job description

KFC is hiring an Assistant Restaurant General Manager in the UK. You’ll support the team, lead day-to-day operations, and drive performance to crush targets while delivering an outstanding guest experience.

Own the operations, rostering, stock control, training, and guest service to create a welcoming environment where both guests and the team feel at home. We offer a competitive package and benefits to help you be your authentic self.