Restaurant Team Lead & Ops Coach

Harri; Rotherham; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Quarterly BONUS

Extra holiday

Life assurance

Free chicken & chips every shift

25% staff discount

Gym discounts

200+ high street perks & cashback

Wellbeing support

Job summary

KFC in the United Kingdom is looking for an Assistant Restaurant General Manager to take charge of the day-to-day operations, support the team, and drive performance to exceed targets. You will own the guest experience, ensure smooth service, and foster a welcoming, busy, and compliant environment at our restaurant.

You’ll train and coach staff, manage rosters and stock, and keep the vibe alive during every shift.

Qualifications

• Experience in leading teams in hospitality or quick-service.
• Ability to train and coach staff to meet standards.
• Strong focus on guest experience and service quality.

Responsibilities

• Lead restaurant operations and own day-to-day performance.
• Help drive KPIs, guide the team to meet and exceed goals.
• Train, coach and motivate the crew to go beyond standards.
• Oversee rostering and stock management to ensure smooth shifts.
• Create a welcoming, compliant guest experience that builds regulars.

Skills

Leadership

People management

Performance coaching

Customer service

Job description

KFC in the United Kingdom is looking for an Assistant Restaurant General Manager to take charge of the day-to-day operations, support the team, and drive performance to exceed targets. You will own the guest experience, ensure smooth service, and foster a welcoming, busy, and compliant environment at our restaurant.

You’ll train and coach staff, manage rosters and stock, and keep the vibe alive during every shift.