Restaurant Ops Lead — Build a Winning Team

KFC UK; Walsall; On-site; GBP 32,000 - 35,000; Full time

Benefits offered by this job

Quarterly bonus

Extra holiday

Life assurance

Free chicken & chips every shift

25% staff discount

Gym discounts

200+ high street perks & cashback

Wellbeing support

Job summary

KFC UK is seeking an Assistant restaurant general manager to support the team, take charge of day-to-day operations, and drive performance while ensuring an exceptional guest experience. You will lead by example, coach staff, and own KPIs to keep standards high.

You will also manage rosters and stock, maintain compliance, and create a welcoming environment where guests and crew feel at home. This role offers a competitive salary and comprehensive benefits.

Qualifications

• Experience in managing teams or shifting team performance.
• Strong interpersonal skills and ability to motivate staff.
• Dedicated to delivering great guest experiences and maintaining standards.

Responsibilities

• Support like a leader: take ownership of the restaurant, drive performance, hit goals, and keep the vibe alive.
• Build a dream team: train, coach, and motivate your crew to exceed standards.
• Hit targets: own KPIs, support the team, and ensure each shift delivers as expected.
• Keep operations running smoothly: manage rosters, stock, and behind-the-scenes processes.
• Make every guest feel special: turn first-timers into regulars with memorable moments.

Job description

KFC UK is seeking an Assistant restaurant general manager to support the team, take charge of day-to-day operations, and drive performance while ensuring an exceptional guest experience. You will lead by example, coach staff, and own KPIs to keep standards high.

You will also manage rosters and stock, maintain compliance, and create a welcoming environment where guests and crew feel at home. This role offers a competitive salary and comprehensive benefits.