Restaurant Operations Lead: Inspire the Team & Hit KPIs

Splendid Hospitality; West Boldon; On-site; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Quarterly bonus

Extra holiday

Life assurance

Free chicken & chips every shift

Staff discount 25%

Gym discounts

Perks & cashback

Wellbeing support

Job summary

KFC in the United Kingdom is seeking an assistant restaurant general manager to support the team, take charge of day-to-day operations, and help hit performance goals while ensuring the guest experience stays top-notch. You will own the operations and atmosphere, train and motivate your crew, manage rosters and stock, and turn first-time visitors into regulars by making everyone feel welcome.

We value people who lead by example, stay calm under pressure, and bring the real you to work.

Responsibilities

• Assist in taking ownership of the restaurant — help drive performance, hit goals, and keep the vibe alive.
• Train, coach, and motivate your crew to not only meet standards but go beyond them.
• Own your KPIs, support the team, and make sure every shift delivers what’s expected.
• Stay on top of the admin — from rosters to stock, you help ensure the behind-the-scenes work is solid.
• Turn first-timers into regulars with moments that keep them coming back.

Job description

KFC in the United Kingdom is seeking an assistant restaurant general manager to support the team, take charge of day-to-day operations, and help hit performance goals while ensuring the guest experience stays top-notch. You will own the operations and atmosphere, train and motivate your crew, manage rosters and stock, and turn first-time visitors into regulars by making everyone feel welcome.

We value people who lead by example, stay calm under pressure, and bring the real you to work.