Restaurant Operations Lead | Team Growth & Guest Experience

KFC UK; Lincoln; On-site; GBP 32,000 - 35,000; Full time

Benefits offered by this job

Quarterly bonus

Extra holiday

Life assurance

Free chicken & chips every shift

Staff discount

Gym discounts

Wellbeing support

High-street perks and cashback

Job summary

KFC UK in Lincoln is seeking a hands-on leader to own day-to-day operations, guest experience and team performance on site. You will drive a welcoming atmosphere and ensure every guest feels right at home.

You will train and coach crew, manage rostering and stock, and drive KPIs while keeping standards high and the store compliant. A rewarding role with wellbeing and staff benefits on offer.

Qualifications

• Previous experience managing teams, leading by example and bringing out the best in others.
• Capability to maintain smooth, efficient, clean, and compliant operations even when busy.

Responsibilities

• Lead and support the team, driving performance and keeping the vibe alive.
• Build a strong team by training, coaching, and motivating crew members to exceed standards.
• Own your KPIs, support the team, and ensure every shift delivers the expected outcomes.
• Manage administrative tasks – rostering to stock control – ensuring behind-the-scenes work is solid.
• Turn first-time guests into regulars by providing memorable moments that keep them coming back.

Skills

People skills

Team leadership

Coaching

Job description

KFC UK in Lincoln is seeking a hands-on leader to own day-to-day operations, guest experience and team performance on site. You will drive a welcoming atmosphere and ensure every guest feels right at home.

You will train and coach crew, manage rostering and stock, and drive KPIs while keeping standards high and the store compliant. A rewarding role with wellbeing and staff benefits on offer.