Assistant Restaurant GM — Lead Ops, Train & Drive KPIs

KFC; York and North Yorkshire; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Quarterly bonus

Extra holidays

Life assurance

Free chicken & chips every shift

Staff discount 25%

Gym discounts

High street perks & cashback

Wellbeing support

Job summary

KFC is seeking an Assistant Restaurant General Manager in the United Kingdom to lead daily operations and drive performance. You will oversee a team, coach staff, and focus on delivering exceptional guest experiences while maintaining smooth shop floor operations.

Ideal candidates bring prior restaurant leadership, KPI ownership, and a passion for hospitality. This role emphasizes hands-on leadership, a strong culture, and opportunities for growth within the KFC network.

Qualifications

• Proven experience leading hospitality teams.
• Coach and develop staff to meet and exceed standards.
• Strong focus on guest satisfaction and efficiency.

Responsibilities

• Lead the day-to-day restaurant operations and team performance.
• Train, coach, and motivate staff to exceed targets.
• Oversee KPIs, shift performance, and customer service.
• Manage rosters, stock, and admin tasks to ensure smooth running.
• Create a welcoming environment that turns first-time guests into regulars.

Skills

Team leadership

Performance management

Guest experience

Operational excellence

Job description

KFC is seeking an Assistant Restaurant General Manager in the United Kingdom to lead daily operations and drive performance. You will oversee a team, coach staff, and focus on delivering exceptional guest experiences while maintaining smooth shop floor operations.

Ideal candidates bring prior restaurant leadership, KPI ownership, and a passion for hospitality. This role emphasizes hands-on leadership, a strong culture, and opportunities for growth within the KFC network.